Chipotle Mexican Grill

3.9
1064 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Business Details

2400 Charleston Rd, Mountain View, CA
94043, United States
(650) 969-6528
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Mountain View is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2400 Charleston Rd, Mountain View, CA
94043, United States

Hours

Reviews

3.9
1,064 reviews
5 stars
451
4 stars
333
3 stars
104
2 stars
56
1 star
120

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, especially for protein, leading to dissatisfaction.

Customer Service

Feedback highlighted rude and dismissive staff, with many customers experiencing poor service and unprofessional behavior.

Food Quality

While some reviews praised the food quality, others noted inconsistencies and issues such as cold or poorly assembled meals.

Cleanliness

The cleanliness of the dining area and restrooms received mixed reviews, with some customers noting cleanliness while others reported dirty conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, particularly with online and takeout orders, leading to frustration.
  • P0
    PAN 09
    Nov 13, 2025
    2.0
    Very skimp for food portion especially meat. I ordered a bowl and added only 3 things rice, steak and lettuce and there is barely any meat and rice in there.
  • EL
    Esperanza Eemoxa Leyva
    Nov 1, 2025
    5.0
    Muy buena comida y servicio,
  • RB
    Rene Botello
    Oct 25, 2025
    5.0
    Excelente servicio, no me demore ni 5 minutos en el local
  • AK
    ayush kalani
    Oct 18, 2025
    1.0
    Dont order online for pickup at this location. They will fill up your bowl with rice and barely any meat. This place is a ripoff when it comes to their portion size.
  • SA
    Sason A
    Oct 14, 2025
    1.0
    Second time getting home and the order inside was somebody else’s. How does this even happen so often, it’s the simplest thing to check that the name matches before bagging the order. Even then wouldn’t you notice when putting my order into somebody else’s yet again non matching labeled bag. Chipotle has gone down the drain.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Mountain View?

Chipotle Mountain View is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Mountain View?

It is located at 2400 Charleston Rd, Mountain View, CA 94043, at Charleston Road & Highway 101.