Chipotle El Monte Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food freshness, portion sizes, and preparation, including stale chips and overcooked meat.
Cleanliness
Many reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Customer Service
Numerous complaints about rude and unhelpful staff, as well as poor management practices, were noted.
Availability of Ingredients
Customers expressed frustration over the frequent unavailability of key ingredients during peak hours.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to dissatisfaction among customers.
RR
RacerX
Nov 5, 2025
5.0
This is always such a good place to go. The food is always fresh and delicious. The portions are awesome and the value is amazing!!!!!
LD
Love Dove
Nov 1, 2025
1.0
It's a shame, I live 5 minutes from this location. It is the WORST location of Chipotles out there. The quality of the food here is always terribe from freshness, portion and flavoring. The chips always taste stale or too oily. I've been getting my Chiptole fixes when I go to work in Palo Alto.
MM
Maria Martinez
Oct 30, 2025
2.0
Increíble que a plena hora de diner no tengan pollo, carnitas y las mesas súper sucia yo tuve que limpiar la mesa donde me senté. Pero eso pasa por que tienen a puros jovencitos que no saben lo que es correr un restaurant todo se ve sucio hasta la área donde tienen la comida ohhh pero los chicos bromeando y apilados en la caja
DA
Dee A
Oct 28, 2025
4.0
The burrito rated 5, it's well prepared and delicious, excellent portion too. The employee was friendly too. The 1 point deduction due to cleanliness…. the location had debris, clutter in everywhere..,
DR
Dave R
Oct 22, 2025
1.0
I don’t recommend this Chipotle. It’s hit and miss at best. Last night, I had a burrito with Carne Asada that they are marketing a lot right now. It was super fatty and inedible. Also, they can’t seem to wrap a burrito right. Once again, my burrito unraveled and was a big mess right off the bat. This, combined with folks that seemingly don’t want to work there, makes this a bad place to eat.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at El Monte Center serve?
Chipotle Mexican Grill offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 1039 El Monte Ave?
Chipotle is open every day from 10:45 AM to 10:00 PM.
What services are available for ordering food at Chipotle Mexican Grill in Mountain View?
Customers can order online for in-store pickup or delivery through the Chipotle app or website.
Does Chipotle Mexican Grill at El Monte Center accept credit cards and offer catering?
Yes, the location offers catering services and accepts credit cards as payment.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices, with no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at El Monte Center welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers and promotes an inclusive environment.
What are some nearby places I can visit before or after eating at Chipotle Mexican Grill?
Nearby places include Amidi Dental, Supercuts salon, Club Pilates gym, Domino's Pizza, The Melt burger restaurant, Starbucks coffee shop, and CVS Pharmacy.
Is there a convenient spot nearby where I can get a haircut before lunch at Chipotle?
Yes, you can visit Supercuts or Cost Cutters, both nearby hair salons close to Chipotle at El Monte Center.
Where can I find fitness options near Chipotle in Mountain View?
Club Pilates is a nearby Pilates studio and gym, ideal for a workout before or after your visit to Chipotle.
Are there other Mexican restaurants near Chipotle Mexican Grill at El Monte Center?
Yes, nearby Mexican restaurants include Una Mas and another Chipotle Mexican Grill location.