Brand Certified
Chipotle Mexican Grill
3.3(1427 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1039 El Monte Ave, Mountain View, CA
94040, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(650) 919-8448
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/mountain-view/1039-el-monte-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1611
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle El Monte Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
1,427 reviews
5 stars
456
4 stars
332
3 stars
165
2 stars
124
1 star
350
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff appearing dismissive and unhelpful, leading to negative dining experiences.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and unclean food preparation areas, which detracted from their overall experience.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale chips, undercooked rice, and low portion sizes compared to other locations.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and running out of key ingredients during peak hours.
- ACAaron Cary2 days ago2.0Restaurant was super messy, trash overfilling, and workers seemed avoidant/not happy, I pray it gets better.. food was good though!
- BBBen BakFeb 15, 20264.0Nice clean restaurant in the midst of multiple other chains like Jamba Juice, Yogurtland, Panera, Panda Express, etc.
- JZJefferson ZhengFeb 10, 20261.0Somehow this place always manages to give me the smallest portions no matter who’s working there or what time I go at.
- RBRaeven BautoJan 14, 20261.0There was a double protein promo and this is what double protein looks like. Not worth it
- SWSpake WisdomDec 9, 20251.0I had a poor experience at this Chipotle. A young man with spider tattoos on Tuesday, December 9th, at 8:36 PM was extremely dismissive towards me. I greeted him and clarified I was there to pick up an order. He seemed extremely confused. I asked if I could get sour cream on the side with my order. He was upset and bothered, then walked away. I stood there, unsure what had happened. He grabbed a container, quickly filled it with sour cream, and passively slid it on the table, without a smile. I looked at him, a bit surprised, and he seemed to not want to deal with me. I asked if he can put it in my bag with my order. He seemed further confused and irritated. He stared at me and told me, "It's free." I explained, "I understand," and asserted, "He can put it together with my order." Again, he grabbed the sour cream and walked away. Then he demanded, "What's your name?" Again, this was the first thing I told him when I walked up and spoke to him. It appears he did not hear anything I said. When I smiled and told him my name, he frowned more and hid in the side area to avoid me. Finally, I clarified and explained that I did not know why he gave me the sour cream without putting it in my bag. He told me he was extremely confused. When I further tried to speak to him, he quickly interrupted me and told me, "Have a good day!" At that point, I think I felt extremely disrespected as a customer, misunderstood, and treated awfully. The final issue was that the restaurant was unclean, the gloves worn by the employees were dirty, and the counters were messy. I will not come back here.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at El Monte Center serve?
Chipotle Mexican Grill offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at 1039 El Monte Ave?
Chipotle is open every day from 10:45 AM to 10:00 PM.
What services are available for ordering food at Chipotle Mexican Grill in Mountain View?
Customers can order online for in-store pickup or delivery through the Chipotle app or website.
Does Chipotle Mexican Grill at El Monte Center accept credit cards and offer catering?
Yes, the location offers catering services and accepts credit cards as payment.
How does Chipotle ensure the quality and sourcing of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices, with no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at El Monte Center welcoming to LGBTQ customers?
Yes, this location welcomes LGBTQ customers and promotes an inclusive environment.
What are some nearby places I can visit before or after eating at Chipotle Mexican Grill?
Nearby places include Amidi Dental, Supercuts salon, Club Pilates gym, Domino's Pizza, The Melt burger restaurant, Starbucks coffee shop, and CVS Pharmacy.
Is there a convenient spot nearby where I can get a haircut before lunch at Chipotle?
Yes, you can visit Supercuts or Cost Cutters, both nearby hair salons close to Chipotle at El Monte Center.
Where can I find fitness options near Chipotle in Mountain View?
Club Pilates is a nearby Pilates studio and gym, ideal for a workout before or after your visit to Chipotle.
Are there other Mexican restaurants near Chipotle Mexican Grill at El Monte Center?
Yes, nearby Mexican restaurants include Una Mas and another Chipotle Mexican Grill location.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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