Willard Hicks is a modern steakhouse offering an elevated dining experience in a warm, welcoming atmosphere. With locations in Campbell and Morgan Hill, we’re known for quality steaks, handcrafted cocktails, and a lively vibe featuring live DJs during dinner Thursday–Saturday and brunch on weekends. Our vision is to balance quality and comfort, making every visit feel special yet approachable. We take pride in building genuine connections with our guests and being part of the neighborhood community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.