Chipotle Morgan Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported issues with food quality, including undercooked rice, food poisoning, and inconsistent portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including slow service, unhelpful staff, and rude behavior from employees.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and long wait times for mobile orders.
Staff Training
There were complaints about the need for better staff training, particularly in food preparation and customer interaction.
WR
W Rahman
Nov 6, 2025
5.0
Great customer service.
LM
Lorraine Meza
Nov 1, 2025
4.0
I would like to see the place cleaner, more often. Including the food counter.
BO
Brennan Otta
Oct 14, 2025
1.0
Went to this chipotle for lunch and I now have food poisoning. Not sure if they know how to prepare their food at this location.
JM
Junior Mendoza
Oct 3, 2025
1.0
Chipotle needs to properly train there employees to roll a freaking burrito 🌯 . Never had a properly rolled burrito. That's the only reason I don't go back.
DG
Danny G
Sep 30, 2025
1.0
Not sure who the manager is but theyre doing a terrible job. 2 people on their lunch with one guy in the kitchen and another serving. Huge line...What are they thinking taking breaks at the busiest hour of the day. Chipotle get your things in order. Won't be coming back. 15 min to get take out.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Morgan Hill?
Chipotle Mexican Grill in Morgan Hill is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Morgan Hill offer pickup and delivery options?
Yes, Chipotle Morgan Hill offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Morgan Hill?
Chipotle Mexican Grill is located at 775 Cochrane Rd, Morgan Hill, CA 95037.
How can I place an online order for Chipotle Morgan Hill?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
What type of food does Chipotle Mexican Grill in Morgan Hill serve?
Chipotle serves customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What contact options are available for Chipotle Morgan Hill?
You can reach them by phone at +1 408-776-8505 or email at ca.1092.morganhill@chipotle.com.
Does Chipotle Morgan Hill accept gift cards and credit cards?
Yes, they offer gift cards and accept credit card payments.
Are there any yoga studios near Chipotle Morgan Hill?
Yes, Bikram Yoga Morgan Hill and Best Yoga Studios are nearby for customers interested in yoga before or after their meal.
Where can I find frozen yogurt or treats near Chipotle Morgan Hill?
Yes Yogurt & Frozen Treats and Yes! Yogurt and Frozen Treats are close by, great for a dessert stop after dining at Chipotle.
What other dining options are near Chipotle Morgan Hill?
Nearby options include Erik's DeliCafe, Five Guys, McDonald's, Denny's, Pieology Pizzeria, Wingstop, Panda Express, and Subway for a variety of cuisines.