Welcome to Portillo’s at 12840 Day Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.0 mile, 5.3 miles from Towngate Shopping Center, University of California Riverside Campus. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Customers generally praised the food, particularly the Italian beef sandwiches and chocolate cake shakes, though some noted inconsistencies in flavor and authenticity compared to Chicago.
Service Experience
While many reviews highlighted friendly and efficient service, there were notable complaints about poor service, incorrect orders, and issues with management.
Atmosphere
The restaurant's casual yet refined atmosphere received positive remarks, although some customers mentioned cleanliness issues and a noisy environment.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and smaller portion sizes, indicating a perception of declining value.
Customer Loyalty
Many customers are loyal to Portillo's, often traveling long distances to visit, and appreciate the brand's consistency and nostalgic connection to Chicago.
CA
Cathy Adams
1 day ago
5.0
It's been quite a while since I've been here and Portillo's is STILL AMAZING !!
I had the Beef Sandwich combo and my boyfriend had the Hotdog Combo. Both were delicious and filling. Even had some leftovers for later.
Of Course...I couldn't pass up on dessert !!!! The Chocolate Cake was moist and chocolately. The Strawberry Shortcake was unstoppable. I DON'T know why it had been so long...BUT we'll DEFINITELY be back !!!
Did I mention that everybody there were so friendly and helpful too ?!?
HA
Heidi Allen
2 days ago
5.0
We had a great 1st experience here. The staff was super friendly and helpful with ordering and the restaurant was clean!
The food was delicious!!!!
It was true Chicago style food that was VERY reasonably priced for high quality of the product.
We will definat2ly be back next time we are in the area ❤️
JO
Jeff Owens
5 days ago
4.0
Great atmosphere, cool location, food was great, but unless you order from one of five combo options, everything is allocate. A bit pricey, but food is. Very good.
RL
Rafael Lopez
6 days ago
3.0
Average service and average food. The wet Italian sandwich with hot and sweet peppers was bland, including the au jus. Service was disappointing, i felt like i was disrupting the two employees Instagram time when i spoke to them. Probably won't go back.
WM
Wendy Mccall
Nov 8, 2025
4.0
I typically Only come here for chilli cheese fries but we decided to try other items. Ordered 3 cheeseburgers, beef sandwich, 2 small fries, 2 chilli fries, 2 drink for a total of 68.59
Wasn’t too impressed. I wouldn’t purchase other items. I’ll stick to only the chilli cheese fries moving forward.
Frequently Asked Questions About Portillo's Moreno Valley
What are the regular opening hours of Portillo's Moreno Valley?
Portillo's Moreno Valley is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Does Portillo's Moreno Valley offer drive-through service?
Yes, Portillo's Moreno Valley has a drive-through open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.
Where is Portillo's Moreno Valley located?
Portillo's Moreno Valley is located at 12840 Day Street, Moreno Valley, CA 92553, United States.
What type of cuisine does Portillo's Moreno Valley serve?
Portillo's Moreno Valley serves authentic Chicago-style street food including char-broiled burgers, Italian beef sandwiches, Chicago-style hot dogs, fresh chopped salads, and desserts like chocolate cake shake.
Does Portillo's Moreno Valley provide family-friendly dining options?
Yes, Portillo's Moreno Valley welcomes families and children and has a fun atmosphere suitable for family dining.
What payment methods are accepted at Portillo's Moreno Valley?
Portillo's Moreno Valley accepts American Express, Discover, MasterCard, and Visa credit cards. Debit cards are also accepted. Cash-only or mobile NFC payments are not required.
Does Portillo's Moreno Valley offer delivery and catering services?
Yes, Portillo's Moreno Valley offers convenient delivery and catering options to enjoy their Chicago favorites at your location.
Are there any notable places near Portillo's Moreno Valley for shopping or dining?
Nearby places include Towngate Shopping Center, Bath & Body Works, Victoria's Secret & PINK for shopping, and restaurants like Popeyes Louisiana Kitchen, Pieology Pizzeria, and Black Pearl Seafood and Grill for additional dining options.
Can visitors to Portillo's Moreno Valley combine their visit with a trip to the University of California Riverside Campus?
Yes, the University of California Riverside Campus is approximately 5.3 miles away, making it convenient for visitors to enjoy Portillo's after a campus visit.
What nearby amenities can help customers find or visit Portillo's Moreno Valley?
Nearby amenities include the Residence Inn by Marriott Riverside Moreno Valley for accommodation, Costco for groceries and gas, and various pharmacies like CVS Pharmacy and RMC Pharmacy Day Street, making it easy for customers to plan their visit.