Portillo's Moreno Valley

4.5
3756 reviews

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 12840 Day Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.0 mile, 5.3 miles from Towngate Shopping Center, University of California Riverside Campus. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Portillo's Moreno Valley
12840 Day Street, Moreno Valley, CA
92553, United States

Hours

Reviews

4.5
3,756 reviews
5 stars
2,691
4 stars
641
3 stars
210
2 stars
90
1 star
124

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the Italian beef sandwiches and hot dogs, though some noted inconsistencies in flavor and portion sizes.

Service

While many reviews highlighted friendly and quick service, there were complaints about order accuracy and some negative experiences with staff attitude.

Cleanliness

Feedback on cleanliness was mixed; some customers found the restaurant clean and well-maintained, while others reported dirty tables and restrooms.

Environmental Concerns

A customer expressed disappointment over excessive use of disposable items, suggesting a need for more eco-friendly practices.

Pricing

Several reviews mentioned that prices are perceived as high, especially in relation to portion sizes and food quality.
  • HE
    Helen Estrin
    5 days ago
    5.0
    Delicious burgers and yummy fries with cheese sauce
  • BD
    Bryan and Misty Davido
    5 days ago
    5.0
    We are here last night and had a wonderful experience the staff were friendly the restaurant was super clean the food was fresh and delicious.And the manager was amazing he made our experience wonderful Hats off to the manager! Thank you ! Definitely worth the 5 stars
  • SB
    Steve Bavone
    Jan 5, 2026
    5.0
    It's a Chicago thing. However they ask if you want Ketchup on your hot dog on the kiosk? Sacrilegious! Great place great food.
  • VS
    Vera Savage
    Dec 20, 2025
    2.0
    This place produces so much trash! Even if you eat in, the salad is served in a giant plastic bowl with a lid. Sandwich is wrapped in paper PLUS put in a paper BOX. When I dine out, I want to reduce my footprint by producing less or no trash. How about washing some plates and cups? You could save on all the throw away items… would love to come back if this was more EARTH FRIENDLY! We can do better!!🌎🌲🍃
  • MM
    Mel M.
    Dec 17, 2025
    4.0
    I love Portillo's! A good Chicago style hot dog with a charming atmosphere. The day we went they ran out of French fries, but the onion rings were a decent substitute. My little one ordered the 4 piece chicken strips and ate 3 (picky eater, was very disappointed about "no fries"), but shared a bite of the chicken with me and I thought they were pretty good. They used to have a mushroom sandwich for the vegetarian option, but they replaced it with a garden dog, to which the party member who ordered it greatly preferred the sandwich (note to the company: REAL vegetarians aren't looking for a meat substitute... Please bring back the mushroom sandwich! ❤️), but we enjoyed the meal overall, and we plan to stop by again to eat when we are in the area.

Frequently Asked Questions About Portillo's Moreno Valley

What are the regular opening hours of Portillo's Moreno Valley?

Portillo's Moreno Valley is open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.

Does Portillo's Moreno Valley offer drive-through service?

Yes, Portillo's Moreno Valley has a drive-through open Monday to Thursday and Sunday from 10:00 AM to 10:30 PM, and on Friday and Saturday from 10:00 AM to 11:00 PM.