McDonald's

3.4
1854 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
23831 Sunnymead Blvd, Moreno Valley, CA
92553, United States

Hours

Reviews

3.4
1,854 reviews
5 stars
680
4 stars
334
3 stars
281
2 stars
148
1 star
411

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Speed

Many reviews highlighted slow service, particularly during peak hours and drive-thru, leading to long wait times.

Food Quality

Customers frequently complained about cold, old, or poorly prepared food, including fries and sandwiches.

Customer Service

Mixed feedback on customer service; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of attentiveness.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, feeling that the value for fast food has diminished.
  • AC
    Art Camacho
    Nov 6, 2025
    1.0
    ,Damn bruh forgot my bicken buggets...smh y'all racking up one stars like it's Monopoly money
  • GG
    Gizell
    Nov 2, 2025
    1.0
    We had to pass by Moreno Valley, previously stop at another McDonald's near but left as it was extremely dirty. Unfortunately, we then found this location...but now I understand the reviews and poor stars here!!! The manager this morning, 0 customer service skills. Perhaps, the automated kiosk can provide a better service.
  • JA
    Jax Anon
    Oct 30, 2025
    1.0
    How do you mess up on a kids meal? Can’t even put fries in the dam box. I ordered three kids meals for my littles ones and okay I get it no boo buckets I don’t care about that I just want my order to at least be correct.
  • CC
    Caroline C
    Oct 25, 2025
    1.0
    Terrible service. I went today, 10/25/25, at 1:00 a.m. I wanted to order a caramel frappe and a McFlurry, but they told me they didn't have any. I only ordered large fries, a McChicken, and a medium soda, and the fries were horrible, very cold and hard, and the chicken sandwich was the same. They also told me they didn't have ranch dressing. It's always the same at this McDonald's, especially at night, and they didn't give me a receipt either.
  • RR
    Renly Rose
    Oct 22, 2025
    1.0
    Ordered food through door dash and the receipt had my name so not on door dasher driver I didn’t get all my food they gave me wrong items had no sauce I was waiting hours for my food how can you mess up so bad? I got no help because when I tried calling store to resolve problem they were close and door dash app is being stupid and won’t help me with my problem so I’m disappointed in this mc Donald and the lack of appreciating a customers order…

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 23831 Sunnymead Blvd in Moreno Valley?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When does the drive-thru service at this McDonald's location operate?

The drive-thru is open daily from 5:00 AM to 1:00 AM, extending to 2:00 AM on Fridays and Saturdays.