McDonald's

3.2
2566 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12371 Perris Blvd, Moreno Valley, CA
92553, United States

Hours

Reviews

3.2
2,566 reviews
5 stars
824
4 stars
421
3 stars
452
2 stars
259
1 star
610

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor customer service, including rudeness from staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.

Drive-Thru Efficiency

The drive-thru was frequently criticized for being slow, with long wait times reported by multiple customers.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices, feeling that the value for money was not satisfactory.
  • MW
    Melissa Walker
    Nov 15, 2025
    1.0
    We went through the drive thru and got happy meals. There was a giant roach on one of the happy meal boxes! This is absolutely Unacceptable I will never go there again
  • MG
    Maria Garcia
    Nov 14, 2025
    1.0
    They delay with the orders. Waiting more than 20 minutes just to let me know the receipt didn’t print. This restaurant is so ridiculous. I would understand if they are lack of staff but they’re not. Needs better management
  • FB
    Fadila Brunson
    Nov 11, 2025
    3.0
    Long line. Moves slow. Food fresh once u get it but then it was missing a sandwhich so had to go back to get it.
  • DS
    DRE' SMARTT
    Nov 6, 2025
    5.0
    Thanks team for letting me and the kids hang out.
  • JR
    Joanna Ramirez
    Oct 20, 2025
    2.0
    Drive thru is suppose to be open at 5 am they didnt assist the line until 5:15 took me 530 to get to the window and I NEVER GOT my coffee unacceptable because we cannot get out of the line at this location This manager refused to give her name and the latte machine wasnt turned on. She has poor customer service Very rude at the speaker Definitely unprofessional please re train her

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Moreno Valley is open daily from 5:00 AM to 11:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open from 5:00 AM to 1:00 AM Sunday through Thursday and until 2:00 AM on Fridays and Saturdays.