Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12515 Frederick Street in Moreno Valley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
752 reviews
5 stars
501
4 stars
146
3 stars
42
2 stars
24
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, though some reported issues with overcooked or soggy fries.
Customer Service
Feedback on customer service was mixed; while some praised the friendliness and helpfulness of staff, others experienced poor service and unacknowledged wait times.
Pricing
Many customers found the prices to be high, with several comments about the cost not matching the value received.
Order Accuracy
There were multiple complaints regarding incorrect orders, particularly with toppings and fries.
Atmosphere
The atmosphere was described as welcoming and clean, although some noted issues with cleanliness at times.
- DWD WNov 10, 20255.0Everything good, just expensive..
- SLSusan LandynOct 13, 20255.0The atmosphere felt welcoming.
- JMJoseph MoralesSep 21, 20255.0Hey Guys I wanted to go here with my friends from a Program. Let's make a deal of you guys this place less expensive let me know so because um My Sister gives $20 dollars for like a Fun Friday because my Friend from the Program Carlos he went before me ad and I was a little bit jealous because I wanted to go to Five Guys too so yeah.
- IJIsaiah johnsonSep 3, 20252.0I work in food myself, so I understand busy. There was no “hello, be right with you” or anything. I had to ask for my order since I wasn’t acknowledged while standing under the pickup sign. There was one guy flipping one patty and the other was head down prepping bags and drinks. I love these burgers, just wish the customer service was a bit better.
- HMhe maJun 14, 20251.0They charged me a dollar tip without even asking. It’s completely stealing from people!! I’m glad I asked for the receipt!! I only bought a fries to go!! You could give me the option for tips instead of just charging me without telling me!!!! Feels terrible!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Moreno Valley accept reservations?
No, Five Guys at 12515 Frederick Street in Moreno Valley does not accept reservations.
What are the operating hours of Five Guys Moreno Valley?
Five Guys Moreno Valley is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys Moreno Valley offers in-store pickup and delivery services from 11:00 AM to 9:30 PM every day.
Can I customize my burger or milkshake at Five Guys Moreno Valley?
Absolutely! Five Guys offers more than 250,000 burger customization options and over 1,000 milkshake combinations to satisfy your craving.
What are the payment options available at Five Guys Moreno Valley?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Is Five Guys Moreno Valley wheelchair accessible?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms.
Does Five Guys Moreno Valley serve gluten-free options?
Five Guys offers bunless burgers, wraps, and bowls which can be suitable for gluten-free diets, but please be aware of possible cross-contamination. Review their allergen chart for details.
Are children welcome at Five Guys Moreno Valley?
Yes, Five Guys Moreno Valley welcomes children and provides high chairs for convenience.
What nearby restaurants can I visit before or after dining at Five Guys Moreno Valley?
Nearby you can find popular spots like Yogurtland Moreno Valley for frozen yogurt, The Buffalo Spot for chicken dishes, and Chili's Grill & Bar for American cuisine. These offer great options to complement your meal or dessert after your visit.
How can I get to Five Guys Moreno Valley using nearby places as landmarks?
You can locate Five Guys at 12515 Frederick Street, Moreno Valley, near well-known spots like Starbucks and 7-Eleven. These nearby places can help guide you when visiting Five Guys.