Brand Certified
Five Guys
4.4(755 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
12515 Frederick Street, Moreno Valley, CA
92553, United States
Certified by Five Guys • Mar 01, 2026
(951) 656-0777
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/12515-frederick-street
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12515 Frederick Street in Moreno Valley is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.4
755 reviews
5 stars
504
4 stars
145
3 stars
42
2 stars
25
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, though some reported issues with overcooked or soggy fries.
Service Issues
Several reviews highlighted inconsistent customer service, including long wait times, incorrect orders, and lack of acknowledgment from staff.
Pricing Concerns
Many customers felt the prices were high for the quality and quantity of food received, with some stating it was not worth the cost.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported dirty tables and poor conditions.
- MPManuel PalenzuelaJan 11, 20265.0The food is always great, but every time we go there. The music that they're playing is so loud. It's hard to keep a conversation. Other than that is great. Stephanie, come on.
- MMmasogo21Jan 7, 20265.0One of the best burger spots.
- TDTraci DavisDec 15, 20252.0Very good despite order being wrong ?
- CRCarson RuppDec 6, 20255.0By far my favorite burger place wonderful fries and shake. The burger just tastes lake a burger should. It takes a little bit but it is worth it.
- DWD WNov 10, 20255.0Everything good, just expensive..
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys Moreno Valley accept reservations?
No, Five Guys at 12515 Frederick Street in Moreno Valley does not accept reservations.
What are the operating hours of Five Guys Moreno Valley?
Five Guys Moreno Valley is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys Moreno Valley offers in-store pickup and delivery services from 11:00 AM to 9:30 PM every day.
Can I customize my burger or milkshake at Five Guys Moreno Valley?
Absolutely! Five Guys offers more than 250,000 burger customization options and over 1,000 milkshake combinations to satisfy your craving.
What are the payment options available at Five Guys Moreno Valley?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa at this location.
Is Five Guys Moreno Valley wheelchair accessible?
Yes, the location has wheelchair accessible entrances, parking, seating, and restrooms.
Does Five Guys Moreno Valley serve gluten-free options?
Five Guys offers bunless burgers, wraps, and bowls which can be suitable for gluten-free diets, but please be aware of possible cross-contamination. Review their allergen chart for details.
Are children welcome at Five Guys Moreno Valley?
Yes, Five Guys Moreno Valley welcomes children and provides high chairs for convenience.
What nearby restaurants can I visit before or after dining at Five Guys Moreno Valley?
Nearby you can find popular spots like Yogurtland Moreno Valley for frozen yogurt, The Buffalo Spot for chicken dishes, and Chili's Grill & Bar for American cuisine. These offer great options to complement your meal or dessert after your visit.
How can I get to Five Guys Moreno Valley using nearby places as landmarks?
You can locate Five Guys at 12515 Frederick Street, Moreno Valley, near well-known spots like Starbucks and 7-Eleven. These nearby places can help guide you when visiting Five Guys.
Brand Certified Facts from Five Guys
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