Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moreno Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
1,072 reviews
5 stars
478
4 stars
212
3 stars
113
2 stars
68
1 star
201
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including dry, overcooked chicken and incorrect orders.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
A recurring theme was the frequent mistakes in orders, leading to customer dissatisfaction.
- KMKelly MendozaJan 2, 20261.0Unfortunately, the portion size did not match the price. The meal was very small, and I had to cut the chicken into additional pieces to make it sufficient, which was disappointing.
- DCDaniel CastilloDec 28, 20253.0Hi here Sigma Reviewer🗿 Ok first of all. THERE IS A FREAKIN FRY ON THE TABLE!! AND SECOND OF ALL. there is skinny toe on my TACO?!? AND THIRD OF ALL!... people ARE NOT MOTIVATED, u can tell they're kinda emo. But yeh my meat on my taco is dry like my toenails. And it's cold that my toes shrinking.
- TTTheresaDec 15, 20251.0En este local necesitan cambiado de manager ban 3 veces que voy en este mes y en dos ocasiones me dijieron que necesito esperar 45 minutos por Pollo que no tienen se supone que lo que venden es Pollo no ,,, la tercera ocasion que fue hoy 12/ 15 / 25 . Que no tienen chicken soup que espere 30 minutos difinitiva mente este lugar tiene un mal manejo ...
- JSJohnny SDec 13, 20255.0Great for healthy food.
- ACABOGADOS Y NOTARIOS SALVADOREÑOS-RC Raquel CastilloNov 9, 20255.0Me gusta este pollo! quemadito!!!!
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Moreno Valley?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 11:00 PM, and on Sunday from 9:30 AM to 11:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 15135 Perris Blvd, Moreno Valley, CA 92551, USA.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their website or mobile app.
What types of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled marinated chicken and handmade guacamole, salsas, and dressings.
Does this El Pollo Loco location have a drive-thru?
Yes, this El Pollo Loco has a drive-thru service available.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is offered at this location.
Can I get catering services from El Pollo Loco?
Yes, catering services are available at this El Pollo Loco location.
What nearby stores can I visit before or after dining at El Pollo Loco?
You can visit Family Dollar for groceries and discount items or CVS Pharmacy for health and personal care needs.
Are there other food options near El Pollo Loco?
Yes, nearby you can find Jack in the Box for burgers and Mexican food, Tacos Bahia Fish for seafood and tacos, and Little Caesars Pizza for pizza and fast food.
What local amenities are near El Pollo Loco for additional convenience?
Close to El Pollo Loco are 7-Eleven convenience store and gas station, O'Reilly Auto Parts for automotive needs, and Western Union for money transfer services.