Brand Certified
El Pollo Loco
3.6(1078 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
15135 Perris Blvd, Moreno Valley, CA
92551, United States
Certified by El Pollo Loco • Mar 01, 2026
(951) 242-6334
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/moreno-valley/15135-perris-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moreno Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.6
1,078 reviews
5 stars
480
4 stars
214
3 stars
113
2 stars
68
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor customer service, including rude staff and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about dry, overcooked chicken and small portion sizes.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect food.
Positive Experiences
Despite the issues, some customers praised the food and service, particularly highlighting specific staff members for their helpfulness.
- SLSandi Lee5 days ago4.0They are pretty quick with your order. Half the time they forget my bag of chips that I ordered and paid extra for. Today she didn't hand me my credit card back and I had to ask for it.
- HCHolly ChisholmFeb 23, 20265.0The food was delicious and the help was very helpful.
- JJJen JenFeb 15, 20261.0Such low staff
- KBKrispy BaconJan 12, 20261.0This pollo loco is horrible experience to dine in, the purposely keep the store freezing cold, makes u feel sick.
- KMKelly MendozaJan 2, 20261.0Unfortunately, the portion size did not match the price. The meal was very small, and I had to cut the chicken into additional pieces to make it sufficient, which was disappointing.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Moreno Valley?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 11:00 PM, and on Sunday from 9:30 AM to 11:00 PM.
Where is El Pollo Loco located?
El Pollo Loco is located at 15135 Perris Blvd, Moreno Valley, CA 92551, USA.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their website or mobile app.
What types of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food with fire-grilled marinated chicken and handmade guacamole, salsas, and dressings.
Does this El Pollo Loco location have a drive-thru?
Yes, this El Pollo Loco has a drive-thru service available.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is free Wi-Fi available at El Pollo Loco?
Yes, free Wi-Fi is offered at this location.
Can I get catering services from El Pollo Loco?
Yes, catering services are available at this El Pollo Loco location.
What nearby stores can I visit before or after dining at El Pollo Loco?
You can visit Family Dollar for groceries and discount items or CVS Pharmacy for health and personal care needs.
Are there other food options near El Pollo Loco?
Yes, nearby you can find Jack in the Box for burgers and Mexican food, Tacos Bahia Fish for seafood and tacos, and Little Caesars Pizza for pizza and fast food.
What local amenities are near El Pollo Loco for additional convenience?
Close to El Pollo Loco are 7-Eleven convenience store and gas station, O'Reilly Auto Parts for automotive needs, and Western Union for money transfer services.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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