Dunkin'

3.7
183 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Moreno Valley, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
16170 Perris Boulevard, Moreno Valley, CA
92551, United States

Hours

Reviews

3.7
183 reviews
5 stars
107
4 stars
11
3 stars
10
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude and inattentive service, particularly during busy hours.

Food Quality

Many customers expressed disappointment with the quality of donuts, describing them as stale or not fresh, while some enjoyed the coffee and breakfast items.

Speed of Service

Numerous reviews highlighted slow service, especially in the drive-thru, with long wait times reported frequently.

Cleanliness

Several customers noted cleanliness issues within the store, including dirty tables and floors, which detracted from their overall experience.

Staff Attitude

There were mixed reviews regarding staff attitude, with some employees being described as sweet and accommodating, while others were reported as rude or dismissive.
  • DD
    daiki yahoo (daikikundesu)
    2 days ago
    1.0
    As other people have said in their reviews, they don't even say welcome when you enter the store. It's as if they're telling you to leave. It's a really awful store. I don't even want to buy a donut. I'm glad I left without buying anything. I don't want to spend a single dollar here. It's not worth it. The staff are awful. Does the manager know? Check out how many bad reviews other people have written.
  • BK
    beanie kun
    5 days ago
    1.0
    I’m both surprised & astonished on how this place runs. I’ll be honest I deeply understand when your handling a rush hour and there are only so many on shift to work but even when your done have some consideration for the people waiting to have their order taken inside the lobby too I can see just from walking in what kind of employees you have on duty from whom are the ones desperately trying to let you know their aware of your presence and others who slack in that category and have a desperate want to leave my 1st impression going went inside saw they had a rush understood they were busy but at least acknowledge your customers walking in and let them know you’ll be with them shortly I had noticed I had not been the only one waiting to be helped with, 2nd impression and quite unfortunately last for I will not be returning saw they had a rush still told myself I get it and waited but one employee who caught my attention I’d assume is a manger? When it came to fixing a situation you want to acknowledge the situation and be professional on how to resolve it, with her all I got were unnecessary vibes of not wanting to help, not wanting to be in her work environment, and seemed a bit annoyed of having to fix something and instead of acknowledging the problem by saying oh no is something wrong how can I assist to make the situation better all you get is a sigh and a “ill fix it” I didn’t even want to correct my mistake with my order but I’m wanting to spend my money at a place where I’m craving a certain item that this place carries and when I showed my receipt and said what was wrong you just get this tense of feeling bad for just even asking, as someone who has worked in the food industry and is now in at an entry entrepreneurship business level who is wanting to start a business especially involving coffee I’d reconsider hiring employees like that, again you never know what someone is going through but when your on the job and clocked in always remember that you are dealing with different type of customers every day and when you have the wrong crew it can come falling down from the atmosphere someone works, to getting bad reviews, to not having the best team lead and loosing businesses not to mention profit.
  • JW
    jwil6311 Wilson
    Oct 21, 2025
    5.0
    Went through the drive thru. Young lady helped us was very pleasant. Went in to use the restroom and she noticed me . She gave me the code . Definitely will be back
  • PM
    Priscilla Martinez
    Sep 18, 2025
    5.0
    Thank you Adriana your awesome and have a sweet personality.
  • SB
    Shawna Birnbaum
    Sep 13, 2025
    2.0
    The donuts were so bad. Dry and stale which totally ruined them. The staff was so sweet and the store was clean but donuts and munchkins were a no go.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Moreno Valley, CA?

Dunkin' in Moreno Valley is open Monday through Friday from 4:00 AM to 9:00 PM, Saturdays from 5:00 AM to 9:00 PM, and Sundays from 6:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.