Many customers reported poor service, with instances of rudeness and lack of acknowledgment from staff.
Product Quality
While ice cream treats were generally praised, there were complaints about incorrect orders and inconsistent quality.
Efficiency
Customers noted long wait times, especially during busy hours, but some appreciated the staff's ability to keep the line moving.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting issues while others found the location clean.
JF
Judy Flores
Dec 19, 2025
5.0
Long line but the staff worked fast .
BV
Bridget Vigneault
Dec 14, 2025
1.0
I stopped in on Friday 12/12 around 5pm to pick up a cake. Bad timing as a family of 10 had just beat me to the register. I waited patiently for over 10 minutes while they placed their order for food and ice cream. As soon as they finished ordering the woman at the register walked away without saying a word. She was making the blizzards. There were 5 employees I could see all working on various tasks. So I asked the guy nearest me if it was possible for me to just buy a cake real quick as I didn't expect them to know I wasn't ordering anything that needed to be made. He nodded yes so I waited. After a while no one had made any attempts to help so I asked, "Sorry. Was that a yes or a no on the cake?" At that point the woman who had been on the register raised her voice to me and said "You're going to have to wait! We're all busy." I walked out. As a customer I don't HAVE to do anything.
To be clear I understand busy, and in total waited 20 minutes. It's not the busyness, but the attitude that is unacceptable.
JS
Janelle Stargell
Nov 29, 2025
5.0
they were very very busy today and they were still so very nice and made my ice cream perfectly and generously. amazing service
DM
Deanna McCoy
Nov 3, 2025
2.0
Ordered a peanut buster parfait and chili cheese dog with onions and mustard, to go. They only sell hot dogs food wise. They don’t have onions and they only gave mustard packets. I had to ask twice for a to go lid for the peanut buster parfait. In Texas they are a regular (good) fast food unlike California. Very sad! Not sure how they make it in CA with limited menu and bad service.
RN
Rachel Nading
Oct 20, 2025
1.0
BEWARE!! I took my two young daughters to this Dairy Queen and ordered a chocolate dipped strawberry blizzard and I took a bite of what I thought was a chocolate chip it was a hard plastic piece with sharp edges. I contacted corporate and the owner of Dairy Queen Moreno Valley. Corporate basically passed me off to the Moreno Valley owner who took no responsibility whatsoever and has not responded to my email. I’m very thankful it wasn’t in my daughter’s icecream but it shouldn’t be in anyone’s icecream. It’s even sadder that this Dairy Queen can’t even take responsibility or respond to emails. Do better Dairy Queen Moreno Valley
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats can I find at Dairy Queen (Treat) in Moreno Valley?
You can enjoy soft-serve ice cream and signature shakes at this classic frozen treat chain.
What are the operating hours for Dairy Queen (Treat) in Moreno Valley?
The store is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 10:30 PM.
Does Dairy Queen (Treat) have a drive-thru option?
Yes, this location offers a drive-thru service for your convenience.
Is the Dairy Queen (Treat) in Moreno Valley family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs and wheelchair accessibility.
Can I order ahead or get mobile deals at Dairy Queen (Treat) in Moreno Valley?
Yes, you can place mobile orders and enjoy mobile deals through their app, which you can download for exclusive offers.
Does Dairy Queen (Treat) provide facilities like restrooms for customers?
Yes, the location offers restrooms for customer use.
Where is Dairy Queen (Treat) located in Moreno Valley?
It is located at 24021 Alessandro Blvd, Moreno Valley, CA 92553-6707, United States.
What nearby places can I visit before or after enjoying a treat at Dairy Queen (Treat)?
You can visit nearby places such as Pizza Hut for a meal, Laura Vazquez Realtor if looking for real estate services, or U-Haul Neighborhood Dealer for truck rentals.
Are there other food spots near Dairy Queen (Treat) where I can grab a bite?
Yes, nearby food options include Burrito Boss (Mexican food), Mariscos Las Palmas (Mexican seafood), King Donut (donuts), and Kim's Donuts and Cafe.
Are there any health or professional services near Dairy Queen (Treat) in Moreno Valley?
Nearby you'll find Zapanta-Chavez DDS, Inc. for dental care, H&R Block and Liberty Tax for tax services, and Brothers Insurance for insurance needs.