Dairy Queen (Treat)

4.3
1189 reviews
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Business Details

24021 Alessandro Blvd, Moreno Valley, CA
92553-6707, United States
(951) 242-9848
https://www.dairyqueen.com/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
24021 Alessandro Blvd, Moreno Valley, CA
92553-6707, United States

Hours

Reviews

4.3
1,189 reviews
5 stars
751
4 stars
234
3 stars
79
2 stars
39
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and lack of acknowledgment from employees.

Product Quality

While many customers enjoyed the ice cream and treats, there were complaints about incorrect orders and issues with food quality, such as melted blizzards and unsanitary conditions.

Long Wait Times

Customers frequently mentioned long wait times, especially during busy hours, and suggested the need for better management of the drive-thru and in-store lines.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the restroom and food preparation areas.

Positive Experiences

Despite the negative feedback, many customers expressed satisfaction with the ice cream quality and some praised specific employees for their friendly service.
  • DM
    Deanna McCoy
    Nov 3, 2025
    2.0
    Ordered a peanut buster parfait and chili cheese dog with onions and mustard, to go. They only sell hot dogs food wise. They don’t have onions and they only gave mustard packets. I had to ask twice for a to go lid for the peanut buster parfait. In Texas they are a regular (good) fast food unlike California. Very sad! Not sure how they make it in CA with limited menu and bad service.
  • CT
    Crystal T
    Oct 26, 2025
    3.0
    I like Dairy Queen but my cones are almost always lopsided and never completely dipped at this location.
  • PF
    Perez. Family
    Oct 25, 2025
    5.0
    Always good. But this day went in for the matcha but they didn’t have it at this location. 😕
  • RN
    Rachel Nading
    Oct 20, 2025
    1.0
    BEWARE!! I took my two young daughters to this Dairy Queen and ordered a chocolate dipped strawberry blizzard and I took a bite of what I thought was a chocolate chip it was a hard plastic piece with sharp edges. I contacted corporate and the owner of Dairy Queen Moreno Valley. Corporate basically passed me off to the Moreno Valley owner who took no responsibility whatsoever and has not responded to my email. I’m very thankful it wasn’t in my daughter’s icecream but it shouldn’t be in anyone’s icecream. It’s even sadder that this Dairy Queen can’t even take responsibility or respond to emails. Do better Dairy Queen Moreno Valley
  • TJ
    Tiana Jones
    Oct 19, 2025
    1.0
    I’ll never come here again night shift manager & employee very rude they both laughed in my face at the window I had order two chili cheese dogs and Oreo blizzard and they employee gone say I didn’t order it I’ll have to order it again in the drive thur manger name is Kaylah horrible customer service treat y'all customer right.
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Frequently Asked Questions About Dairy Queen (Treat)

What types of treats can I find at Dairy Queen (Treat) in Moreno Valley?

You can enjoy soft-serve ice cream and signature shakes at this classic frozen treat chain.

What are the operating hours for Dairy Queen (Treat) in Moreno Valley?

The store is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 10:30 PM.