Mixed reviews on customer service; some praised friendly staff while others reported rudeness and lack of acknowledgment.
Food Quality
Ice cream and blizzards received positive feedback, but there were complaints about incorrect orders and food quality.
Cleanliness
Concerns raised about cleanliness and safety, including hair in food and unsanitary conditions.
Efficiency
Long wait times reported, especially during busy hours, though some noted that the drive-thru moves quickly.
Location Popularity
The location is popular and convenient, often busy, but many customers feel the service is worth the wait.
TM
Theresa Moore
Feb 4, 2026
5.0
Great location. Drive thru was quick. My blizzard was delicious!
AC
ABOGADOS Y NOTARIOS SALVADOREÑOS-RC Raquel Castillo
Jan 26, 2026
5.0
Recomendado al 100% no te quedes en casa y ve a disfrutar con tus amigos y familiares de este excelente lugar, los precios realmente muy accesibles!
JF
Judy Flores
Dec 19, 2025
5.0
Long line but the staff worked fast .
BV
Bridget Vigneault
Dec 14, 2025
1.0
I stopped in on Friday 12/12 around 5pm to pick up a cake. Bad timing as a family of 10 had just beat me to the register. I waited patiently for over 10 minutes while they placed their order for food and ice cream. As soon as they finished ordering the woman at the register walked away without saying a word. She was making the blizzards. There were 5 employees I could see all working on various tasks. So I asked the guy nearest me if it was possible for me to just buy a cake real quick as I didn't expect them to know I wasn't ordering anything that needed to be made. He nodded yes so I waited. After a while no one had made any attempts to help so I asked, "Sorry. Was that a yes or a no on the cake?" At that point the woman who had been on the register raised her voice to me and said "You're going to have to wait! We're all busy." I walked out. As a customer I don't HAVE to do anything.
To be clear I understand busy, and in total waited 20 minutes. It's not the busyness, but the attitude that is unacceptable.
JS
Janelle Stargell
Nov 29, 2025
5.0
they were very very busy today and they were still so very nice and made my ice cream perfectly and generously. amazing service