Dairy Queen (Treat)

4.3
1194 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
24021 Alessandro Blvd, Moreno Valley, CA
92553-6707, United States

Hours

Reviews

4.3
1,194 reviews
5 stars
753
4 stars
235
3 stars
80
2 stars
39
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rudeness and lack of acknowledgment from staff.

Product Quality

While ice cream treats were generally praised, there were complaints about incorrect orders and inconsistent quality.

Efficiency

Customers noted long wait times, especially during busy hours, but some appreciated the staff's ability to keep the line moving.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting issues while others found the location clean.
  • JF
    Judy Flores
    Dec 19, 2025
    5.0
    Long line but the staff worked fast .
  • BV
    Bridget Vigneault
    Dec 14, 2025
    1.0
    I stopped in on Friday 12/12 around 5pm to pick up a cake. Bad timing as a family of 10 had just beat me to the register. I waited patiently for over 10 minutes while they placed their order for food and ice cream. As soon as they finished ordering the woman at the register walked away without saying a word. She was making the blizzards. There were 5 employees I could see all working on various tasks. So I asked the guy nearest me if it was possible for me to just buy a cake real quick as I didn't expect them to know I wasn't ordering anything that needed to be made. He nodded yes so I waited. After a while no one had made any attempts to help so I asked, "Sorry. Was that a yes or a no on the cake?" At that point the woman who had been on the register raised her voice to me and said "You're going to have to wait! We're all busy." I walked out. As a customer I don't HAVE to do anything. To be clear I understand busy, and in total waited 20 minutes. It's not the busyness, but the attitude that is unacceptable.
  • JS
    Janelle Stargell
    Nov 29, 2025
    5.0
    they were very very busy today and they were still so very nice and made my ice cream perfectly and generously. amazing service
  • DM
    Deanna McCoy
    Nov 3, 2025
    2.0
    Ordered a peanut buster parfait and chili cheese dog with onions and mustard, to go. They only sell hot dogs food wise. They don’t have onions and they only gave mustard packets. I had to ask twice for a to go lid for the peanut buster parfait. In Texas they are a regular (good) fast food unlike California. Very sad! Not sure how they make it in CA with limited menu and bad service.
  • RN
    Rachel Nading
    Oct 20, 2025
    1.0
    BEWARE!! I took my two young daughters to this Dairy Queen and ordered a chocolate dipped strawberry blizzard and I took a bite of what I thought was a chocolate chip it was a hard plastic piece with sharp edges. I contacted corporate and the owner of Dairy Queen Moreno Valley. Corporate basically passed me off to the Moreno Valley owner who took no responsibility whatsoever and has not responded to my email. I’m very thankful it wasn’t in my daughter’s icecream but it shouldn’t be in anyone’s icecream. It’s even sadder that this Dairy Queen can’t even take responsibility or respond to emails. Do better Dairy Queen Moreno Valley

Frequently Asked Questions About Dairy Queen (Treat)

What types of treats can I find at Dairy Queen (Treat) in Moreno Valley?

You can enjoy soft-serve ice cream and signature shakes at this classic frozen treat chain.

What are the operating hours for Dairy Queen (Treat) in Moreno Valley?

The store is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and on Friday and Saturday from 10:00 AM to 10:30 PM.