Chipotle Mexican Grill

3.6
1210 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Moreno Valley 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12625 Frederick St, Moreno Valley, CA
92553, United States

Hours

Reviews

3.6
1,210 reviews
5 stars
552
4 stars
209
3 stars
109
2 stars
61
1 star
279

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported cold food and poor preparation.

Customer Service

Customer service experiences vary widely; some staff are friendly and attentive, while others are reported as rude and unhelpful.

Portion Sizes

Many customers complained about small portion sizes, especially for online orders, leading to dissatisfaction.

Cleanliness

Numerous reviews highlighted issues with cleanliness and hygiene in the restaurant.

Management Issues

Frequent mentions of poor management and staffing problems, leading to disorganization and inadequate service.
  • AH
    Annie Hollins
    6 days ago
    5.0
    Staff members are pleasant and friendly, food is always great!!
  • MF
    Maria Flores
    Nov 8, 2025
    4.0
    Chips and guacamole always taste fresh, lines are sometimes too long
  • AR
    Alexa Reyes
    Nov 1, 2025
    5.0
    Amazing experience. The cashier Tracy was so amazing and so kind. Made the whole visit awesome. I came in on October 31st at around 10pm, Tracy and the whole staff were so sweet and complimented my costume. Would 100% love to come again love the service and attitude!!
  • SH
    sherry herrera
    Oct 30, 2025
    3.0
    Granted they have decent food and serving size is large but can I get hot food? My chicken is cold, rice and beans are cold. Nothing is hot . Did you even cook my food?
  • LG
    Lisa Gomez
    Oct 24, 2025
    1.0
    I walked in to pick up an online order, and I was pretty much getting ignored because the girl who was ringing up the people she was ringing up other coworkers just giggling and then there was a person just chilling by the line eating a bowl of chipotle, gotta stop hiring these kids who don’t take nun seriously

Frequently Asked Questions About Chipotle Mexican Grill

What are the hours of operation for Chipotle Mexican Grill in Moreno Valley 2?

Chipotle Mexican Grill in Moreno Valley 2 is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Moreno Valley?

It is located at 12625 Frederick St, Ste S-1, Riverside, Moreno Valley, CA 92553, inside the TJ Maxx shopping center.