Chipotle Mexican Grill

3.6
1226 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Moreno Valley 2 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
12625 Frederick St, Moreno Valley, CA
92553, United States

Hours

Reviews

3.6
1,226 reviews
5 stars
556
4 stars
213
3 stars
110
2 stars
62
1 star
285

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including raw chicken, cold food, and poor portion sizes.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty food prep areas and overall lack of cleanliness.

Availability Issues

Customers frequently mentioned that the restaurant was out of stock on various menu items, leading to dissatisfaction.

Overall Experience

The overall sentiment was negative, with many customers expressing disappointment and stating they would not return.
  • TO
    temo ortega
    4 days ago
    5.0
    Food is good great service from employees. Only thing they could put a little more attention to the seating areas and keep them clean
  • OO
    Odea Odell
    6 days ago
    4.0
    Food was good, ask for extra everything, beans corn salsa, BUT ask for your creme and lettuce on the side for the ability to reheat the leftovers later
  • OT
    omni taylor
    Dec 19, 2025
    1.0
    I came in last night around 5:30pm. I ordered my food and once I made it to check out I wanted to use my rewards because I knew I had enough points for a free entree. My phone was taking a while to load so I asked if I could step to the side and get my rewards loaded. It was a young African American girl with a ponytail and a young Hispanic guy at checkout. The girl kept laughing and mumbling to the guy that I needed to hurry up. He giggled a couple of times, but continue to work. Not sure why it was a problem, because I wasn't holding up the line. Finally after a good 8 minutes later I was back at the counter and ready to check out. I grab my food and stated that I didn't receive my drink cup. The young girl then went to hand me my cup with her fist inside the cup. Please roll the cameras back to this exact incident and see what type of nonsense employees you guys are employing. I just simply wanted to enjoy my favorite food place, but instead I was forced to endure such rude unprofessional employees.
  • DS
    Dj Shila
    Dec 15, 2025
    1.0
    Terrible experience with the food at this location. I am extremely disgusted after I got the chicken salad bowl and a piece of my chicken was completely raw. I am feeling sick to my stomach and will never return to this location again. Nobody should go to this location!!!!
  • MD
    Mallory Davis
    Dec 7, 2025
    2.0
    Food quality is good, but the fact that they never seem to be stalked with the items that they are needing at the time outrageous also, they can have your order ready And not have one item for your other half of the order and they will scrap your entire order and then when you come back in after the allotted amount of time, they told you to wait they will tell you that they sold out again … I’m not sure how the staff at this restaurant does not understand what a lunch rush is and that they should produce slightly more food than gauge at this time Or if they’re going to tell you that they don’t have an item to complete your order instead of just scrapping what they already made I don’t know they would make sure to have it ready as soon as they did have that item other than servicing the eight people in line after I had already waited my turn in line…. Like I don’t know who runs customer service, but that’s absolute trash …. I already waited my turn in line. You didn’t have an item that I wanted and you looked at me and asked me if I just wanted you to make my burrito anyways and then you would walk my peppers out to me. Like no, I want all of my food fresh. I don’t want my burrito to be 10 minutes cold and then hot peppers to just throw on there. That seems Just not right

Frequently Asked Questions About Chipotle Mexican Grill

What are the hours of operation for Chipotle Mexican Grill in Moreno Valley 2?

Chipotle Mexican Grill in Moreno Valley 2 is open daily from 10:30 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Moreno Valley?

It is located at 12625 Frederick St, Ste S-1, Riverside, Moreno Valley, CA 92553, inside the TJ Maxx shopping center.