Brand Certified
El Pollo Loco
3.7(803 reviews)
Certified by El Pollo Loco • Apr 26, 2026
Business Details
12821 Moreno Beach Dr, Moreno Valley, CA
92555, United States
Certified by El Pollo Loco • Apr 26, 2026
(951) 242-3899
Certified by El Pollo Loco • Apr 26, 2026
https://restaurants.elpolloloco.com/ca/moreno-valley/12821-moreno-beach-dr
Certified by El Pollo Loco • Apr 26, 2026
About
Certified by El Pollo Loco • Apr 26, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moreno Valley,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 26, 2026
Hours
Certified by El Pollo Loco • Apr 26, 2026
Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM
Reviews
3.7
803 reviews
5 stars
362
4 stars
164
3 stars
94
2 stars
50
1 star
133
- RPRamiro PantojaApr 7, 20262.0Ooh! Never again. There was the crankiest looking cashier (glasses and tattoos), she had such a bad vibe and attitude. Your store needs to screen and reconsider who you place in the front to greet your customers, not a good look Pollo Loco. My son noticed her first, then I avoided dealing with her or you would've heard from me that day. I didn't want to escalate and ruin our experience. I LOVED the food, didn't appreciate the service.
- ROromeo oneApr 5, 20261.0We ordered through the drive thru and the Hispanic woman with glasses and tattoo on her neck spoke to us as if we bothered her and was very short. It was late but there were customers still eating inside, we asked if we could use the restroom after we got our order, she said "we're closed." She then proceeded to grab our bag of food and handed it to us. Didn't smile, didn't ask if we wanted any sauce.. i then stopped her and said "LET ME HAVE 4 sauces", with no response she walked away, threw sauces in a bag and handed it to us. I said thanks and we drove away... she gave us NO NAPKINS! WORST SERVICE I'VE EVER experienced at Pollo Loco. If you DONT LIKE PEOPLE, find another job! I WAS GOING to give you two stars because I LOVED the food however, that service left a bad taste.
- YSYamarit SanchezMar 8, 20261.0I went through the drive-thru in the morning and asked for salsa with my order. The employee, Daisy, had a very bad attitude when I made the request and was rude to me. Unfortunately, this isn’t the first time I’ve experienced this kind of behavior from her. It made the experience unpleasant and honestly made me not want to come back
- TTTransformative ThinkingMar 5, 20261.0Hours say you close at 10. I show up at 915 and they're cleaning grill with limited menu. 10pm close should be just that.
- RVRafael ,ValenciaFeb 22, 20261.0Everytime I ordered the churro, they are cold. Why is it so hard to keep them in the fryer for a couple of seconds longer. All the food in moreno valley suxs!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Moreno Valley?
El Pollo Loco in Moreno Valley is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco in Moreno Valley offer delivery services?
Yes, El Pollo Loco offers delivery services at this location.
Can I order food from El Pollo Loco Moreno Valley online?
Yes, you can order online through their official order URL at https://order.elpolloloco.com/menu/moreno-beach-dr-cottonwood-ave.
What types of payment does El Pollo Loco in Moreno Valley accept?
They accept American Express, Discover, and Visa credit cards.
Does El Pollo Loco Moreno Valley have any special features?
Yes, this location offers late night food, delivery, catering services, drive-thru, and free Wi-Fi.
How can I contact El Pollo Loco Moreno Valley for inquiries or catering?
You can reach them by phone at +1 951-242-3899 or email at epl6023@elpolloloco.com.
What nearby restaurants can I visit around El Pollo Loco in Moreno Valley?
Nearby dining options include Pizza Hut, Wingstop, Ono Hawaiian BBQ, Wendy's, Del Taco, and Starbucks.
Are there any convenient cafes near El Pollo Loco for grabbing coffee?
Yes, there are Starbucks and Juice It Up nearby where you can enjoy coffee and smoothies.
Which stores near El Pollo Loco offer mobile phone and electronics services?
You can visit the AT&T Store, Victra — Verizon Authorized Retailer, and Verizon nearby for mobile phone and electronics needs.
Are there any entertainment or shopping spots near El Pollo Loco in Moreno Valley?
Yes, there is Moreno Valley Plaza - GameStop for video games and arcade fun, plus PaylessShoeSource and Taylor Made Fashions for shopping.
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