Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,030 reviews
5 stars
465
4 stars
258
3 stars
152
2 stars
50
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, particularly at the drive-thru and during in-store visits.
Order Accuracy
Frequent complaints about incorrect orders, including missing items and wrong food being served.
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others reported undercooked or poorly prepared items.
Cleanliness and Atmosphere
Some customers appreciated the cleanliness and pleasant atmosphere, especially in comparison to other locations.
Speed of Service
Service speed varied, with some customers noting fast service while others experienced long wait times.
- MMMDec 23, 20253.0Drink machine is always down. Fries never cooled properly. Super slow
- IIInternet IndependenciaDec 9, 20255.0Professional service and a pleasant atmosphere. Truly enjoyable
- JRJack ReaperDec 8, 20252.0Has gone severely downhill over the last year. This place just gets worse and worse. Soda machine is never calibrated correctly. The French fries are 99/100 undercooked. Majority of the staff is rude and never says hi or thank you/ you’re welcome and are untrained.
- ACAlexandra CejaNov 25, 20251.0Food is great, but they messed up the order at drive thru, ordered 3 of the $5 meal, and got two cheeseburgers and a 10 piece nuggets instead the fries and drinks were correct but they gave me someone else order as well
- PSPrasad SameeraSep 29, 20251.0We went to inside to get food. So a woman came to us and told us it’s closed. She said she is the manager. She is so rude. The door was open. That’s why we went to inside. So if it’s closed they supposed to close the door. Never go back to this Mc Donald. Thank you.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 501 New Los Angeles, Moorpark?
McDonald's at 501 New Los Angeles is open daily from 5:00 AM to 11:00 PM.
What times is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:00 AM to 2:00 AM the following day.
When can I order delivery from this McDonald's?
Delivery service is available daily from 4:30 AM to 1:45 AM.
What delivery and pickup services does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order for McDonald's using a mobile app?
You can order through the McDonald's App available on Apple App Store and Google Play Store using provided links.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have drive-thru service?
Yes, this location offers a drive-thru service.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Jack in the Box and another McDonald's.
Are there other dining options near McDonald's at 501 New Los Angeles?
Yes, nearby dining options include Rachada Thai Cuisine, Little Caesars Pizza, Sushi Planet, Moorpark Kabob Kitchen, and Taqueria El Tapatio.
What nearby services can customers access around McDonald's?
Customers can find beauty salons like Artistic Hair by Charissa, nail salons such as Nails Studio, spas including Sole Touch Foot Spa, and medical services like Advanced Cosmetic And General Dentistry nearby.