Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moorpark,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
373 reviews
5 stars
190
4 stars
100
3 stars
34
2 stars
16
1 star
33
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and tasty while others were dry or stale.
Service Experience
Service quality varied significantly; some customers praised friendly and efficient staff, while others experienced rude or unprofessional behavior.
Cleanliness
The restaurant was generally noted as clean, but some customers mentioned areas for improvement.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, indicating a need for better order management.
Value for Money
Many customers appreciated the affordable prices and good value for fast food.
- FJFnu Jiemmy2 days ago1.0So i've got their promotion coupon and decided to used it today, when i show it to the employee, she just not happy, i can tell right away, i mean what's wrong with using the coupon?? it's not free i still hv to pay. i work at the restaurant business too, even tough customer bring the coupon i still treat them the same.
- GMGary MosherOct 30, 20255.0My first El Pollo Loco in a long time. I shouldn't have waited so long. Had the best meal at the Moorpark location. Great food and friendly, fast service. Outstanding experience. I will remember to use the Moorpark location in the future. Thank you!!
- LXLindy XJul 22, 20255.0We do drive thru & delivery only. This particular location is priceless in my opinion. Claudia one of the managers is a gem!!! However I will not dismiss the staff as well.. This is a very well maintained and ran location. Claudia goes above and beyond to make sure orders are met! I appreciate her and the staff so much for this. When ordering via delivery service our options to add things on is limited. I always call and they know right away what I need (I LOVE & APPRECIATION THI SO MUCH) they’re the best!!! In the end Claudia and her team are amazing!! THANK YOU!!!!
- TRtommy romeroJul 17, 20255.0best customer service and food is always prepared fresh
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Moorpark?
El Pollo Loco is open daily from 9:30 AM to 10:00 PM.
Where is El Pollo Loco located in Moorpark?
El Pollo Loco is located at 571 W Los Angeles Ave, Moorpark, CA 93021, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have a drive-through?
Yes, El Pollo Loco has a drive-through available for customer convenience.
Can I order El Pollo Loco's menu online?
Yes, you can order online via their official order URL: https://order.elpolloloco.com/menu/w-los-angeles-ave-park-ln.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
How is El Pollo Loco's chicken prepared?
El Pollo Loco's chicken is marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on an open-flame grill and hand-cut for entrees.
What are some nearby dining options around El Pollo Loco in Moorpark?
Nearby dining options include China Palace Express (Chinese cuisine), Bauducco's Italian Restaurant (pizza), Cafe Firenze (Italian), Jack in the Box (fast food), and Baskin-Robbins for desserts.
Are there convenient services near El Pollo Loco for banking and gas?
Yes, nearby services include a Wells Fargo ATM for banking needs and gas stations like 76 and Circle K, which also offer convenience items.
What local businesses can I visit around El Pollo Loco besides restaurants?
Nearby businesses include Moorpark Short Sale Specialist (real estate), Bar-Zion Orthodontics (dental care), Body Xchange Sports Club Moorpark (gym), and Ruby Nails (beauty salon).