Brand Certified
El Pollo Loco
4.1(379 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
571 W Los Angeles Ave, Moorpark, CA
93021, United States
Certified by El Pollo Loco • Mar 01, 2026
(805) 531-9789
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/moorpark/571-w-los-angeles-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Moorpark,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.1
379 reviews
5 stars
196
4 stars
100
3 stars
34
2 stars
16
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and poor communication.
Food Quality
Inconsistent food quality; while many enjoyed fresh and tasty meals, several customers complained about dry chicken and stale ingredients.
Cleanliness
Generally positive remarks about cleanliness, though some noted areas for improvement.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
- LILiu InoJan 12, 20265.0This location has good customer service and the food is always solid.
- FJFnu JiemmyNov 22, 20251.0So i've got their promotion coupon and decided to used it today, when i show it to the employee, she just not happy, i can tell right away, i mean what's wrong with using the coupon?? it's not free i still hv to pay. i work at the restaurant business too, even tough customer bring the coupon i still treat them the same.
- GMGary MosherOct 30, 20255.0My first El Pollo Loco in a long time. I shouldn't have waited so long. Had the best meal at the Moorpark location. Great food and friendly, fast service. Outstanding experience. I will remember to use the Moorpark location in the future. Thank you!!
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Moorpark?
El Pollo Loco is open daily from 9:30 AM to 10:00 PM.
Where is El Pollo Loco located in Moorpark?
El Pollo Loco is located at 571 W Los Angeles Ave, Moorpark, CA 93021, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have a drive-through?
Yes, El Pollo Loco has a drive-through available for customer convenience.
Can I order El Pollo Loco's menu online?
Yes, you can order online via their official order URL: https://order.elpolloloco.com/menu/w-los-angeles-ave-park-ln.
Is free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
How is El Pollo Loco's chicken prepared?
El Pollo Loco's chicken is marinated in a special blend of herbs, spices, fruit juices, and garlic, then fire-grilled on an open-flame grill and hand-cut for entrees.
What are some nearby dining options around El Pollo Loco in Moorpark?
Nearby dining options include China Palace Express (Chinese cuisine), Bauducco's Italian Restaurant (pizza), Cafe Firenze (Italian), Jack in the Box (fast food), and Baskin-Robbins for desserts.
Are there convenient services near El Pollo Loco for banking and gas?
Yes, nearby services include a Wells Fargo ATM for banking needs and gas stations like 76 and Circle K, which also offer convenience items.
What local businesses can I visit around El Pollo Loco besides restaurants?
Nearby businesses include Moorpark Short Sale Specialist (real estate), Bar-Zion Orthodontics (dental care), Body Xchange Sports Club Moorpark (gym), and Ruby Nails (beauty salon).
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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