Chipotle Mexican Grill

Reviews

• RS

  Roberto Sabella

  Jan 10, 2026
  5.0
  Fantastic Italian cuisine and absolutely worth a visit.
• HH

  Herman

  Dec 28, 2025
  1.0
  Very small portions :(
• TS

  Thomas Stuart

  Dec 27, 2025
  1.0
  Hello Chipotle Customer Support Team, I am writing to formally complain about a recent experience at one of your locations. I ordered a family meal along with an additional side of guacamole. Unfortunately, both containers of guacamole were brown, unappetizing, and had a noticeably unpleasant taste. Given the condition and flavor, it was very clear that the guacamole was not fresh. As a reasonable customer, I returned to the store the same day to ask for a replacement of the one-day-old guacamole. The employees informed us that “this is how the guacamole is” and stated that it is supposed to be brown. No effort was made to prepare a fresh batch, nor was a refund offered. This response was extremely disappointing. Chipotle markets itself as a brand that prioritizes fresh, high-quality ingredients, yet this experience reflected the opposite. The lack of concern for product quality and customer satisfaction has left a very poor impression. As a result, I do not plan to support this Chipotle location again. I would rather spend my money with a franchise that values the quality of the food served to customers and stands behind its product. I hope this issue is taken seriously and addressed appropriately.
• PS

  Phoenix Strong

  Dec 11, 2025
  1.0
  I got food poisoning from the Asada… first time!!! I am now dying in bed, plans ruined and very sick ); Don’t eat here
• LM

  Lisa Medina

  Nov 5, 2025
  1.0
  Crazy at it sounds I have never had Chipotle. Husband has. Ordered my first burrito for pick up. Carne Asada, beans, lettuce, salsa & cheese. All came cold in a cold tortilla. Was thinking the meat, beans and tortilla would be hot. Warm at least. No. Cold like from the fridge. 1st & last time for me. Husbands chicken burrito came hot.