Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,651 reviews
5 stars
986
4 stars
645
3 stars
490
2 stars
164
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor service and attitude from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Feedback indicated that the establishment was often dirty, with reports of unclean tables and trash in the dining area.
Speed of Service
Customers frequently complained about slow service, with long wait times for food orders, especially during busy hours.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items, including fries and burgers.
- ASAmber SchmidtNov 14, 20251.0Very disappointed today they tried to give me only 25% of a Mcflurry. I had to bother them to add more to it and the cup still isnt full! How hard is it to put ice cream in a cup and mix it around with oreo? Well there is only a crumb of oreo in it! Its not mixed together at all and Its basically only vanilla ice cream and not full! What a waste of like $6. Very disappointed they can't do something so simple! Also the sweat tea is warm they didnt put any ice in it!
- SKShifa KNov 9, 20253.0Too cold atmosphere, Did they reduce the size of ice cream . It’s too small now .. took too long to get the food .. the spicy mcchicken was almost felt burnt , dry and too salty and sourish taste I don’t know why . Couldn’t eat it . Waste of money …
- RGRoberto GabrielNov 1, 20251.0The worst customer service you can find in Monterey . My triple cheeseburger extra onions came with 2 patties and no onions at all :)))
- AZAlan ZollerOct 27, 20251.0Tiny McDonald's, crowded and with not enough parking on the weekend.
- EGEllo Guv'norOct 16, 20251.0Prejudice establishment that wouldnt take our order at the counter specifically and said we could only order of the kiosk if we wanted to order. Called and they said that it wasnt protocol. Needs to ve adressed immediately, . Employees need training.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 610 Del Monte Ave, Monterey?
McDonald's Monterey location is open daily from 6:00 AM to 9:00 PM.
When is the drive-thru open at this McDonald's?
The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What delivery services does McDonald's Monterey offer?
This McDonald's offers delivery with options including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I order McDonald's food using their mobile app?
Yes, you can order using the McDonald’s App available for iOS and Android platforms.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, the Monterey location has a drive-thru available.
What nearby attractions can I visit before or after dining at McDonald's?
You can visit the Monterey Bay Aquarium, Window On The Bay / Monterey Waterfront Park, or Lake El Estero, which are all close to this McDonald's location.
Are there any nearby recreational activities near McDonald's Monterey?
Nearby, you can enjoy activities at the Hiilani O Ke Kai Outrigger and Cultural Center or rent a kayak from Monterey Bay Kayaks for some outdoor fun.
Is there a dental clinic near McDonald's at 610 Del Monte Ave?
Yes, Harbor Dental is located nearby for any dental needs.
Where can I find more information and rewards for McDonald's customers?
You can learn about MyMcDonald's Rewards and earn points for free food by visiting their official rewards webpage.