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McDonald's

3.7
(2698 reviews)

Business Details

610 Del Monte Ave, Monterey, CA
93940, United States
(831) 373-3939
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
610 Del Monte Ave, Monterey, CA
93940, United States

Hours

Reviews

3.7
2,698 reviews
5 stars
1,013
4 stars
651
3 stars
495
2 stars
166
1 star
373

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality, with some customers expressing dissatisfaction with cold or poorly prepared items.

Cleanliness

Concerns about cleanliness were noted, with some customers mentioning dirty tables and unsanitary conditions.

Ordering Experience

Customers found the kiosk ordering system confusing and inconvenient, leading to frustration.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the ambiance while others noted issues with safety and cleanliness.
  • MB
    Manuel Blevins
    1 day ago
    4.0
    Paper straws and Medium Drinks biggest they had were the only negatives !!!
  • SR
    Sekela Rodriguez
    Feb 23, 2026
    1.0
    Second time I have stopped at this Mcdonalds and had to argue over the right order while in the drive thru! A 10 PIECE NUGGET GETS 2 SAUCES!!! Then they forget to add fries to the bag thats included with the combo. They don't believe you when you tell them so they will ask for your bag to look through it as if you're lying then when they realize they're wrong they give it to you with no apology. This establishment needs new staff.
  • VL
    Viatcheslav Lyashenko
    Feb 21, 2026
    5.0
    We really enjoyed this location. The atmosphere was warm and welcoming, the food was good, and we left with a great overall impression. Special thanks to Saida and Gladys for their kindness and excellent service!
  • MM
    M Mart
    Feb 21, 2026
    3.0
    The kiosk method does not make scanning a menu easy, and it is unclear when to use it and when not to. Ex. You dont use it when using debt but dont learn this till after you use it
  • GA
    Genavieve Aguilera
    Feb 12, 2026
    1.0
    Star was unbelievably rude and said “have a nice day bye” sarcastically as she shut the sliding door in my face. I also ordered a frappuccino that didn’t have whipped cream nor caramel. It would’ve been nice to probably have let me know ahead of time. Ridiculous

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 610 Del Monte Ave, Monterey?

McDonald's Monterey location is open daily from 6:00 AM to 9:00 PM.

When is the drive-thru open at this McDonald's?

The drive-thru operates from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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