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Brand Certified

Chipotle Mexican Grill

3.8
(411 reviews)

Business Details

560 Munras Ave, Monterey, CA
93940, United States
(831) 718-9369

About

Fast Food RestaurantMexican Restaurant
Chipotle Monterey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
560 Munras Ave, Monterey, CA
93940, United States

Hours

Reviews

3.8
411 reviews
5 stars
180
4 stars
104
3 stars
45
2 stars
17
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, understaffing, and rude employees.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about small portions, missing ingredients, and food being served cold.

Cleanliness

The location was often described as dirty, with overflowing trash cans and unclean tables.

Ingredient Availability

Customers noted that the restaurant frequently ran out of key ingredients, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary.
  • SP
    Stelios Papadopoulos
    4 days ago
    1.0
    Only gives 1 water cup per customer regardless of the fact that we were two people ordering two items on the same transaction.
  • LP
    Louis Pavone
    Feb 21, 2026
    5.0
    We had a salad the greens were good good portions
  • MK
    Melissa Kiehl
    Jan 3, 2026
    1.0
    On 12/26, we first visited the Chipotle location on Del Monte Center in Monterey, CA and had such a negative experience (left a review there, too) that we left to come to this location. When we arrived, there was a small line of about 10 patrons waiting to order. There was only one employee working the food line and register. She had to make every order and cash out customers. There were other employees working food prep and to-go orders, but the store was obviously understaffed. When we arrived at the ordering area, the girl told us they were out of all meat except Chicken, and several other ingredients. We asked why they wouldn't post a sign on the door or somewhere near the beginning of the line to say they were out of most of their ingredients. Instead our time was wasted waiting in line only to leave because everything we wanted to order wasn't available. This was the second terrible experience at Chipotle in Monterey. Whomever supervises this region needs to seriously review how these locations are managed.
  • DC
    Devon Cook
    Jan 1, 2026
    1.0
    Rice was so overly salty it almost made me throw up, never had that issue before but it was not good at all.
  • MS
    Mia Salvagno
    Nov 25, 2025
    5.0
    Picked up a to go order. Extremely pleased with everything. Thank you. Very generous portions. Ordered extra and definitely received it. I appreciate that.. my order was handled with care as well.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Monterey serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill located at 560 Munras Ave, Monterey?

Chipotle Monterey is open every day from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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