Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Monterey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
408 reviews
5 stars
179
4 stars
104
3 stars
44
2 stars
17
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about small portion sizes, missing ingredients, and food being served cold.
Cleanliness
The location was often described as dirty, with overflowing trash cans and unclean tables.
Availability of Ingredients
Multiple reviews noted that the restaurant frequently ran out of key ingredients, especially during peak hours.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
- MKMelissa KiehlJan 3, 20261.0On 12/26, we first visited the Chipotle location on Del Monte Center in Monterey, CA and had such a negative experience (left a review there, too) that we left to come to this location. When we arrived, there was a small line of about 10 patrons waiting to order. There was only one employee working the food line and register. She had to make every order and cash out customers. There were other employees working food prep and to-go orders, but the store was obviously understaffed. When we arrived at the ordering area, the girl told us they were out of all meat except Chicken, and several other ingredients. We asked why they wouldn't post a sign on the door or somewhere near the beginning of the line to say they were out of most of their ingredients. Instead our time was wasted waiting in line only to leave because everything we wanted to order wasn't available. This was the second terrible experience at Chipotle in Monterey. Whomever supervises this region needs to seriously review how these locations are managed.
- DCDevon CookJan 1, 20261.0Rice was so overly salty it almost made me throw up, never had that issue before but it was not good at all.
- CCClarenceNov 26, 20255.0Always great service & fresh ingredients. Love the salads.
- MSMia SalvagnoNov 25, 20255.0Picked up a to go order. Extremely pleased with everything. Thank you. Very generous portions. Ordered extra and definitely received it. I appreciate that.. my order was handled with care as well.
- MJMaddelena JeremiahNov 8, 20254.0Our bowls were more mush than any other location. Hardly any meat. Not satisfying.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Monterey serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill located at 560 Munras Ave, Monterey?
Chipotle Monterey is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Monterey offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Monterey?
It is located at 560 Munras Ave, Monterey, CA 93940, next to Trader Joe's.
How can I order food online from Chipotle Monterey?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Monterey friendly to the LGBTQ community?
Yes, Chipotle welcomes the LGBTQ community at their Monterey location.
What nearby grocery store can I visit along with Chipotle Mexican Grill in Monterey?
Trader Joe's, a health food and organic grocery store, is located right next to Chipotle on Munras Ave.
Are there any nearby coffee shops close to Chipotle Monterey?
Peet's Coffee, a popular coffee shop and cafe, is near Chipotle Mexican Grill on Munras Ave, a great spot for a coffee before or after your meal.
What other dining options are available near Chipotle Mexican Grill in Monterey?
Nearby dining options include Panda Express for Chinese fast food, r.g. Burgers for burgers, and Ike's Love & Sandwiches for sandwiches and vegetarian options.
Can I earn rewards by dining at Chipotle Monterey?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food at this location.