Chipotle Monterey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues such as small portions, cold food, and missing ingredients.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.
Cleanliness
The location was frequently described as dirty, with overflowing trash and unclean tables.
Operational Issues
Customers noted frequent shortages of ingredients, late openings, and the restaurant closing early.
Value for Money
Several customers felt that the prices were too high for the portion sizes and quality of food received.
MJ
Maddelena Jeremiah
Nov 8, 2025
4.0
Our bowls were more mush than any other location. Hardly any meat. Not satisfying.
AI
Avery Irwin
Oct 3, 2025
1.0
Horrible. Out of all food at 8:30 (close at 10). Unapologetic, uncaring - horrible chipotle spot.
MG
Mike Garofola
Oct 2, 2025
1.0
Orders Uber Eats from this chipotle. Both bowls we ordered were missing the rice and my steak bowl had 4 small pieces of steak. This is the worst chipotle I have experienced and really shorted out the order since we ordered online
RS
Rebekah Sewing
Sep 22, 2025
1.0
Food isn’t prepped for lunch hour. Provided order to staff multiple times and they still were not able to get the order correct.
EW
Edwin Wüstner
Sep 8, 2025
5.0
It was very very yummy and I didn't have to wait for my food at all. Definitely recommend coming here!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Monterey serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill located at 560 Munras Ave, Monterey?
Chipotle Monterey is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Monterey offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Monterey?
It is located at 560 Munras Ave, Monterey, CA 93940, next to Trader Joe's.
How can I order food online from Chipotle Monterey?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Monterey friendly to the LGBTQ community?
Yes, Chipotle welcomes the LGBTQ community at their Monterey location.
What nearby grocery store can I visit along with Chipotle Mexican Grill in Monterey?
Trader Joe's, a health food and organic grocery store, is located right next to Chipotle on Munras Ave.
Are there any nearby coffee shops close to Chipotle Monterey?
Peet's Coffee, a popular coffee shop and cafe, is near Chipotle Mexican Grill on Munras Ave, a great spot for a coffee before or after your meal.
What other dining options are available near Chipotle Mexican Grill in Monterey?
Nearby dining options include Panda Express for Chinese fast food, r.g. Burgers for burgers, and Ike's Love & Sandwiches for sandwiches and vegetarian options.
Can I earn rewards by dining at Chipotle Monterey?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food at this location.