Chipotle Mexican Grill

Reviews

• DS

  Daniel Seo

  1 day ago
  1.0
  This is the worst chipotle I've ever been to. After ordering a salad and adding all the toppings, I asked for salad dressing at the register. They told me they hadn't made the salad dressing yet, so I told them I'd wait, but they said it would take 30-45 minutes because they had to focus on other things. There were plenty of employees there, some of them just standing around. It was about 12:30, and they were not prepared. There were only a few people in the dining room, and one other person in line at the time, so they weren't that busy. I ended up getting a burrito, and the girl who wrapped it did a terrible job, smearing someone else's sour cream that was all over the counter on the outside of the foil. The chicken was stale and dry. Some of the employees here do not meet minimum standards of food service. I don't expect a lot from Chipotle, but this was seriously bad.
• G0

  Godman520 0

  2 days ago
  1.0
  I don’t ever leave reviews, they gave me no meat bruh this is buns don’t order
• CS

  Carly Stidhum

  2 days ago
  1.0
  Every time I go , they're literally always out of something. Doesn't matter the time of the day. It's annoying to the point that I've just stopped going.
• MD

  mouhamadou diallo

  Apr 10, 2026
  2.0
  No guacomole, no cheese, no corns ,tiny bit of lettuce left. I happen often they out before 1h before closing.Team members keep teliing us they are closing soon ( 30 minutes)
• MM

  Miles Martin

  Mar 25, 2026
  1.0
  The tables and floor are always dirty in this store with old food and garbage scattered about the restaurant, this store is ALWAYS out of ingredients or supplies and the staff in this store are extremely rude and confrontational. Speak your mind and share your experiences with others by leaving honest reviews because your reviews really do matter !! Read on.. Bad reviews and negative public perception can have a severe, direct impact on Chipotle's business, with past crises costing the chain hundreds of millions of dollars in revenue. A significant decline in customer perception can cause profits to drop significantly, as seen in 2016 when the brand saw a 22% drop in profit in a single quarter. High-Impact Consequences Revenue Loss: Following food safety crises in 2015-2016, Chipotle saw a sharp decline in revenue, losing over $600 million in sales in 2016 alone. Shareholder Value: Negative publicity can cause share prices to drop sharply, such as a 22% drop following a 2016 investor call, and up to 40% in 2018 during ongoing food safety scandals. Customer Traffic: A single bad review can deter 22% of potential diners, and a flurry of negative feedback can significantly decrease foot traffic. Reputation Management: A drop in brand "buzz" to a -40 score (similar to GM during its crisis) illustrates how fast reputation can deteriorate due to public perception. Nation’s Restaurant NewsNation’s Restaurant News +4 Specific Negative Factors Inconsistent Portions/Service: Recent complaints about "skimpy" portions and poor customer service have led to social media backlashes and lawsuits. Health and Safety: Concerns regarding food safety have historically caused the most significant damage, impacting consumer confidence severely. Wait Times: Long wait times and missing ingredients in reviews frequently indicate that store-level performance is not meeting standards, driving customers to competitors.

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