Bubba Gump Shrimp Co.

Reviews

• KC

  Koko C

  2 days ago
  5.0
  On avait soif, mais on n'avait malheureusement pas faim... Nous avons donc demandé si nous pouvions commander uniquement des boissons. Ils nous ont accueillis avec un grand sourire. Le barman était extrêmement sympathique, l'ambiance était très bonne et les boissons (1 cocktail avec alcool et 1 cocktail sans alcool) étaient délicieuses. Nous retournerons certainement goûter leurs fameux plats de crevettes la prochaine fois.
• DB

  dasha bell

  6 days ago
  5.0
  34 years old and finally got to eat here! We had a really rough morning and coming here definitely made our day better. Our servers name was Dream and she was absolutely wonderful. The food was great. Had a great kids menu with awesome options! The food was amazing. I can't wait to come back. Dream was just the person to bring us back to our center though, made our day 1000 times better, thank you for treating us with kindness.
• TF

  Thomas Fisher

  Apr 18, 2026
  1.0
  Horrible Experience, ordered through Grub Hub, and that is the only way to order as Bubba contracts with them. We picked up the order and went to our hotel, The Clement. The food was undercooked, missing orders, items that were horrible (Mac and Cheese was dry!) I talked to three managers, all who took my number and said they would take care of me and get back to me. The third Manager Alexis, called me back a few days later, I explained and she said she would follow up and called me the next night to ask was that take out or in Restaurant? She said she would again take care of me, and would call back! NOTHING. WORST CUSTOMER SERVICE AND WORST FOOD FOR THE PRICE. I have disputed the charges at my bank and will get my money back from them one way or the other. It was the birthday dinner from hell and I am so disappointed in the management there....Thanks Alexis for NOTHING. 0 stars.
• LJ

  Lupe J

  Apr 16, 2026
  4.0
  We visited Bubba Gump Shrimp for lunch on Easter Sunday, and while the experience had some highlights, there were a few drawbacks as well. To start, the wait time was quite long and ended up exceeding the original estimate. This was especially disappointing since we are members of the Landry's Select Club, which typically helps reduce wait times, but unfortunately, that benefit didn't come through on this particularly busy day. Once we were seated, things definitely improved. We were pleasantly surprised with a window table overlooking the ocean, which made for a beautiful and relaxing setting. Our server, Joe, was friendly and attentive despite how busy the restaurant was. He even took the time to engage us with some fun Bubba Gump trivia, which my family really enjoyed. As for the food, it was a bit of a mixed experience. My son ordered the Alabama Chicken Pasta and absolutely loved it, he practically licked the plate! My husband had the Shrimper's Heaven platter and especially enjoyed the crispy coconut shrimp and so did I. My mother-in-law ordered the salmon and said it was perfectly cooked and delicious. My son had the clam chowder and Caesar salad and enjoyed them both. Unfortunately, my garlic shrimp bucket fell short, it lacked flavor and was overcooked. Overall, the service was good, the atmosphere was lively and fun, and the ocean view was a standout. While some dishes were excellent, mine did not quite hit the mark. Visiting during a less busy time might make for a more enjoyable experience.
• AC

  Adara Culpepper

  Apr 11, 2026
  1.0
  Poorest experience I have ever had at any restaurant. Don’t visit the Monterey location. You’re better off choosing any of the other wonderful restaurants on Cannery Row. One person in our party was served rotten fries and when asked if they could be remade, we were told no. Another person in our party did not receive their meal until everyone else had finished eating. Another person in our party ordered a frozen mixed drink, it did not arrive until the end of the meal and it was not frozen/blended as ordered. When asked if the drink could be remade, we were told no. Finally, we waited 45 minutes for them to bring us our tab. When it finally came, they had double charged us for a meal. By this point, our Grandmother went up to a waitress to say she really needed to leave for health reasons and that we needed to tab fixed as soon as possible. They responded by telling my 80 year old grandmother that we couldn’t leave the restaurant until the tab was settled, and to go sit back down. We weren’t trying to leave without paying! We just needed them to have some consideration for our time after this horrible experience. It took them another 20 minutes to fix the tab. DO NOT VISIT THE MONTEREY LOCATION OF BUBBA GUMPS! The are disrespectful to our elders and gave extremely poor service.