Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Monterey Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
556 reviews
5 stars
274
4 stars
111
3 stars
66
2 stars
23
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude service and long wait times.
Food Quality
Food quality is inconsistent; some customers enjoyed the taste, while others complained about dry or incorrect orders.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some noting it was clean and others mentioning dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders.
Value for Money
Several reviews indicated dissatisfaction with portion sizes and pricing, suggesting that some customers felt they did not receive good value for their money.
- DCDavid CastanedaNov 15, 20255.0Friendly fast service
- ZMZavier MancillaNov 14, 20255.0That's one crazy chicken
- HWHERBERT WONGOct 21, 20253.0Food ok,customer service at 2 ⭐️..lots of parking
- CNCrystal navaSep 19, 20255.0I am giving 5 stars for Brandon! He provided excellent service was in friendly, courteous, and with a great attitude. Brandon truly represents what an outstanding employee should be. Thank you, Brandon, for making my experience so positive!
- CWCarl WilliamsJul 30, 20255.0Great place to get your delicious food and fast service
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Monterey Park, CA?
El Pollo Loco in Monterey Park, CA is open daily from 10:00 AM to 9:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
What payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Where is El Pollo Loco located in Monterey Park?
El Pollo Loco is located at 2258 S Atlantic Blvd, Monterey Park, CA 91754, United States.
How can I order food from El Pollo Loco online?
You can order food online through their menu at https://order.elpolloloco.com/menu/s-atlantic-blvd-riggin-st or via the El Pollo Loco app.
Does El Pollo Loco have free Wi-Fi for customers?
Yes, El Pollo Loco provides free Wi-Fi for customers at this location.
What is special about the food preparation at El Pollo Loco?
El Pollo Loco slow-marinates whole chickens with a special recipe including herbs, spices, fruit juices, and garlic, then fire-grills them on signature open-flame grills for authentic Mexican flavors.
Are there any other dining options near El Pollo Loco?
Yes, nearby dining options include It's Boba Time for bubble tea and cafe treats, Tokyo Bowl for Japanese cuisine, and Subway for sandwiches.
What nearby businesses can customers visit around El Pollo Loco?
Customers can visit nearby places such as LibertyX Bitcoin ATM for currency exchange, LA Fitness for workouts, and Rose Nails for beauty and spa services.
Is El Pollo Loco near any public services or government facilities?
Yes, it is near the California DMV Kiosk and USPS post office, making it convenient to handle errands before or after dining.