Chipotle ELA City College is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often described as rude, unprofessional, and unhelpful.
Food Quality
While some customers enjoyed the food, many reported a decline in quality, with issues such as stale ingredients and lack of flavor.
Portion Sizes
A significant number of reviews mentioned inconsistent and small portion sizes, leading to dissatisfaction among customers.
Cleanliness
Several customers noted that the dining area was dirty and not well-maintained, contributing to a negative dining experience.
Management Issues
Frequent complaints about management practices, including staff training and food preparation, were evident, suggesting a need for improvement.
VO
Vosgan O
Nov 13, 2025
1.0
Overpriced
EE
ELLS
Oct 31, 2025
1.0
Customer service here sucks. Workers are rude & seem miserable. Portion sizes? Skimp. Too bad it’s the closest one to me.
AA
Andy
Oct 21, 2025
5.0
I came here a few times, one time though I came and the girl serving me seemed to have a bad night because I had asked for brown instead of white rice, and she visibly twitched and corrected it. I felt a little uncomfortable by the situation, but I'm sure maybe she had maybe not such a good day. Other than that, awesome food! And quick.
GA
Gustavo A
Oct 16, 2025
2.0
Good food but the people serving it was terrible. A guy with glasses and he was serving the food and he looked upset and then he talked to his coworker so rudely I felt bad for her. Then he's just slopping food down onto the bowl. I went to go sit down everything was dirty there's dried up rice on the benches that means it hasn't been cleaned in a while. I guess it's more of a t- go place. I wouldn't eat there and the servings are unproportioned so it was very limited what he put in my tray but then the guy next to me got mounds and mounds of food so I don't understand how this works. If you don't have to go in, don't go in. Also hate to work in this environment I think he ruins a day for everybody it's including his coworkers.
SA
Scarleth Arriaga
Oct 5, 2025
1.0
I really like going to chipotle but the employees at this location are so miserable. I feel so uncomfortable every time I want to ask for something because they make you feel like you’re a bother. I’ve been going here for years, and every time I see new employees at this location, and each time more miserable than the last. I’m not going to stop coming here, but if you’re planning on coming to this location be aware of the misery.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill near ELA City College in Monterey Park?
Chipotle Mexican Grill near ELA City College in Monterey Park is open every day from 10:30 AM to 11:00 PM.
What types of services does this Chipotle location offer?
This Chipotle location offers in-store pickup and delivery services, along with catering, gift cards, and support for online orders via their app and website.
Where is Chipotle Mexican Grill located near East Los Angeles College?
It is located at 2180 S Atlantic Blvd, Suite B, Monterey Park, CA 91754, near East Los Angeles College.
Does Chipotle Mexican Grill near ELA City College support online ordering?
Yes, customers can order online through the Chipotle app or their website for pickup or delivery.
What kind of food does Chipotle ELA City College offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill near ELA City College LGBTQ friendly?
Yes, this Chipotle location welcomes LGBTQ customers and strives to provide an inclusive environment.
What nearby places can I visit before or after dining at Chipotle ELA City College?
You can visit nearby places such as Atlantic Square shopping center, FedEx Office Print & Ship Center, or enjoy a snack at Thrifty ice cream shop before or after your meal.
Are there any convenient transportation or travel services near Chipotle ELA City College?
Yes, Monterey Park Limo Services is nearby and can assist with travel needs, and RushMyPassport service at FedEx Office can help with travel documentation.
Can I combine a visit to Chipotle with some shopping nearby?
Absolutely, Atlantic Square shopping center and stores like Vans and The Children’s Place are close by and offer excellent shopping options to combine with your Chipotle visit.
How can I contact Chipotle Mexican Grill at ELA City College?
You can call them at +1 323-488-6944 or email at ca.1790.ELACityColl@chipotle.com for inquiries.