Customers frequently reported poor service, including long wait times, inattentive staff, and unprofessional behavior from servers.
Food Quality
Many reviews highlighted issues with food quality, particularly the wings being cold, dry, or lacking in flavor, with some customers expressing disappointment in portion sizes.
Atmosphere
The atmosphere was generally praised as good for watching sports, but cleanliness issues were noted, including dirty tables and floors.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of attention to customer service, leading to a frustrating dining experience.
Positive Staff Experiences
Despite the negative feedback, some customers mentioned positive interactions with specific staff members who provided excellent service.
LV
Law Vaults
3 days ago
1.0
Bad service from the Hostess
Their was a open booth , i mentioned i was having back pain if we could switch over to the booth that had opened up , we havent placed a order yet she didnt want to accommodate
Bad attitude and rude girls they hire with no customer service skills
PS
Phil S
Nov 14, 2025
1.0
Food was good, but the service was absolutely trash. I was seated and waited over 10 minutes with no acknowledgment. Employees were on their phones and even after making eye contact, no one came over. I finally had to get up, walk to the back, and ask someone to serve me before I got any help. Completely unacceptable experience. I won’t be returning for the service - maybe the food.
BG
Blucus GC
Nov 11, 2025
1.0
I came here alone and had to wait almost 20 minutes just to place my order, even though the restaurant wasn’t busy at all. When I asked one of the waitresses for help, she told me another server would take my order — and then I had to wait even longer.
After finally ordering, my food took forever to come out. In total, I wasted about an hour and a half just to eat a meal that took me 20 minutes to finish. The service felt careless and unorganized.
I usually don’t leave bad reviews, but this was honestly one of the worst dining experiences I’ve had. Definitely not coming back.
EW
Elizabeth Wong
Oct 31, 2025
5.0
Five stars for Marissa. She worked the bar and the dining room before and during Game 3. She was smiling welcoming friendly. And she was everything you want in a server....when the food and drink were disappointing abd desperately needed redos...Marissa was gracious and took ownership of the kitchens misfires...our double portion of chicken wings arrived cold, the coating was hard, as if two days old....these wings were not made to order....they were leftovers or had been premade, the boneless chicken were tough and stringy....wow, this was our first time to the Buffalo franchise, and the buffalo wings were so sad....it made us sad. Marisa stopped by our table and I told her about the condition of the wings, she volunteered took the tray and got us freshly made wings. My drink was a Diet pepsi but it was super syrupy sweet and lacked carbonation....it tasted like regular apepsi, not diet....Marisa went to the bar and brought back a second glass and she checked in to see if it was better, it was. We wanted to flee but Marisa was so nice, we decided to try the cheesecake, so we stayed for the first three innings and enjoyed our cake. I tried to order coffee, but there's no coffee on the menu. My poor mom needed to eat dinner, so we left in the middle of the game, Marisa was the reason we stayed to enjoy the fabulous sports bar ambiance. This place is a terrific place to watch sports, and drink....but their signature wings need more lobe and care from the kitchen. The patrons were not rowdy, they were well behaved. It seemed like a safe place to watch.
LL
Lonnie
Oct 26, 2025
4.0
I recently visited the Buffalo Wild Wings in Monterey Park to catch the early start of UFC 321: Aspinall vs. Gane. I was very pleasantly surprised that they were open early, starting at 11 am, to accommodate the Abu Dhabi card's early fight times. I was seated immediately in the clean and comfortable seating area, ready for the action.
My server, Andy, took great care of me throughout the event, offering attentive and prompt service. I ordered a beer and the sampler platter to start.
The sampler items were fantastic:
The onion rings were nicely seasoned.
The pretzel bites were perfectly salty and soft.
The chicken tenders were savory, juicy, and tasted fresh.
Ironically, the wings themselves needed the most attention. The flavor profiles were good, but they significantly lacked enough meat on the bone. On a couple of the wings, the meat was gone literally after one bite. They were also a bit overcooked, which resulted in a slightly dry texture.
Everything else—the atmosphere, the service, the appetizers, and the overall setup for watching the fights—was excellent. I will absolutely give them another chance in hopes that the wings receive a little makeover soon, as they are almost there, but not quite.
I definitely recommend this location for the atmosphere and service, especially for fight fans.
Frequently Asked Questions About Buffalo Wild Wings
What is the specialty of Buffalo Wild Wings in Monterey Park?
Buffalo Wild Wings in Monterey Park offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Monterey Park?
It is located at 4000 Market Place Drive, Suite 104, Monterey Park, CA, 91755.
What are the operating hours of Buffalo Wild Wings in Monterey Park?
The restaurant is open Monday 11:00 AM to 11:00 PM, Tuesday to Wednesday 11:00 AM to 12:00 AM, Thursday 11:00 AM to 1:00 AM, Friday and Saturday 11:00 AM to 2:00 AM, and Sunday 9:30 AM to 12:00 AM.
Can I find Buffalo Wild Wings on social media?
Yes, they have a Facebook page at https://www.facebook.com/107239757315950.
What types of cuisine and services does Buffalo Wild Wings offer?
Buffalo Wild Wings is a chicken wings restaurant, sports bar, and takeout restaurant.
Is there a website where I can find more information about this Buffalo Wild Wings location?
Yes, their official website for this location is https://www.buffalowildwings.com/locations/us/ca/monterey-park/4000-marketplace-drive/sports-bar-1569/
What nearby places can I visit along with Buffalo Wild Wings in Monterey Park?
Nearby places include Chase Bank for financial services, Starbucks for coffee and snacks, and Monterey Park Marketplace, a shopping center and park for shopping and recreation.
Are there other dining options close to Buffalo Wild Wings in Monterey Park?
Yes, nearby dining options include Ono Hawaiian BBQ, Chick-fil-A, In-N-Out Burger, MOD Pizza, and Costco Food Court - Monterey Park.
What nearby services might be useful when visiting Buffalo Wild Wings?
Nearby services include Dr. Shay's Dentistry for dental care, Minute Key for locksmith services, and The Home Depot for home improvement needs.
How can customers reach Buffalo Wild Wings by phone?
Customers can call Buffalo Wild Wings at +1 323-443-9166 for inquiries or reservations.