Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Montebello,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,190 reviews
5 stars
606
4 stars
216
3 stars
161
2 stars
58
1 star
149
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others found it overcooked or lacking in flavor.
Customer Service
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of complaints.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Speed of Service
Service speed is inconsistent; some customers experienced long wait times, especially during busy hours.
- AGAlberto Morales gomezOct 29, 20255.0Exelente el pollo muy bien cocido y buenas guarniciones
- BLBri LancasterOct 13, 20251.0OMG you guys are so mean and so so stingy, you gave only 1 green avocado salsa per bowl?!! You need at least 2 per bowl! SO STINGY!!
- GPGreg PhillipsSep 18, 20255.0Everything tasted great. My first stop at this location and I was very pleased.
- ATAuri Cova TorresAug 30, 20255.0Excelente
- SBSako BoyadjianAug 14, 20251.0Ordered loco salad and double chicken tostada and 2 chicken legs, when I got home there was no chicken legs and I was charged $27 dollars
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Montebello, CA?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 11:00 PM and on Sunday from 9:30 AM to 11:00 PM as well.
Where is El Pollo Loco located in Montebello?
El Pollo Loco is located at 712 W Beverly Blvd, Montebello, CA 90640, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Montebello offers delivery services to its customers.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Does El Pollo Loco have a drive-through service?
Yes, the El Pollo Loco in Montebello has a drive-through available for convenient service.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers dining in or waiting for orders.
Can I place an order online for El Pollo Loco in Montebello?
Yes, you can place an online order via their menu link or through the El Pollo Loco mobile app.
What nearby Mexican restaurants are close to El Pollo Loco?
Nearby Mexican restaurants include Exclusive Cocina Mexicana, Tortas Y Antojitos Mexicanos, and Sin Chile No Hay Paraiso, providing more dining options around El Pollo Loco.
Are there other fast food options near El Pollo Loco?
Yes, Jack in the Box is located nearby, offering additional fast food and burger choices close to El Pollo Loco.
What nearby services can I access after dining at El Pollo Loco?
After dining, customers can visit nearby services such as Golden Shoe Repair for shoe care, or relax at Super Spa Nails and Rejuvenating Skin Care for beauty treatments.