McDonald's

3.6
1923 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9141 Central Ave, Montclair, CA
91763, United States

Hours

Reviews

3.6
1,923 reviews
5 stars
775
4 stars
372
3 stars
307
2 stars
152
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, missing ingredients, and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness problems, including dirty restrooms and overall unkempt conditions.

Staff Attitude

Customers frequently mentioned unprofessional behavior from staff, including lack of courtesy and poor customer interaction.

Drive-Thru Experience

While some praised the drive-thru service, many others experienced delays and issues with their orders.
  • HC
    Harmony croenne
    Nov 15, 2025
    1.0
    This McDonald’s is the worst McDonald’s I’ve ever been to in my life and that’s coming from an ex McDonald’s employee. They do not file any of their actual guidelines. The food was served to me that was stale and obviously nasty. So when I returned it, they tried to exchange it for a cheaper biscuit and after asking for a refund ended up leaving with my sandwich no refund and it tasted horrible the place was fill with homeless people and was definently not clean i asked an employee to wipe a table and she still managed to leave jelly all over it McDonalds corporations standards used to be so much higher
  • LH
    Layla Hasan
    Nov 14, 2025
    1.0
    Almost half of my order was missing and also I asked for mayo as a pocket and they put it in chicken nugget box….
  • AS
    Angela Stradley
    Nov 2, 2025
    1.0
    This is the 3rd time we've gotten our food and have been unhappy. The first time we got a happy meal, and in the happy meal was only tarter sauce, had to go back, that was just weird. The second time, they forgot our fries, I said screw it. This time, the fries were cold, and old, we had to park in #2 to wait for our old food. And the happy meal was from Halloween after Halloween. I genuinely don't think they care. We will not go back. You should know all this before you go!!!! Sad, we live up the street, and my Granddaughter loves McDonald's.
  • CB
    Carol Baskin
    Oct 24, 2025
    1.0
    Angel on 10/24/25 1:44pm angel couldn’t care less about orders he has forgotten and then openly laughed at the issue
  • BA
    Brian Avant
    Oct 21, 2025
    3.0
    The reason for our visit was getting breakfast. Breakfast here is usually good. Haven't had anything bad yet.

Frequently Asked Questions About McDonald's

What are the delivery hours for this McDonald's location?

Delivery is available daily from 4:30 AM to 11:30 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.