Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, with long wait times for orders, both in-store and drive-thru.
Food Quality
There were mixed reviews on food quality, with some customers receiving stale or improperly cooked items, while others enjoyed their meals.
Customer Service
Customer service experiences varied widely; some employees were praised for their helpfulness, while others were criticized for rudeness and lack of assistance.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, with reports of sticky tables and unpleasant odors.
Ordering System
Customers expressed frustration with the kiosk ordering system, citing difficulties and a lack of staff assistance.
VC
Virginia Castaneda
6 days ago
2.0
Always busy with long wait time. Had to wait 10 minutes after ordering thru the drive thru and told to go to park. It was a regular order (no special requests) and my order was missing an item
DD
Daniel Seanez (Danny)
Feb 16, 2026
4.0
Some kind of odor and lots of lookee lous outside just acting weird
HC
Haylee Chavers
Feb 5, 2026
1.0
Had a simple 2 meal order and they didn’t give us one of our fries
DC
DeiJon C
Jan 26, 2026
2.0
Every time I come to this place the service is slow and I jave to wait at a parking spot for my order