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El Pollo Loco

4.0
(1001 reviews)

Business Details

9185 Central Ave, Montclair, CA
91763, United States
(909) 626-1464
https://restaurants.elpolloloco.com/ca/montclair/9185-central-ave

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Montclair,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
9185 Central Ave, Montclair, CA
91763, United States

Hours

Reviews

4.0
1,001 reviews
5 stars
515
4 stars
210
3 stars
104
2 stars
64
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported issues like blandness, small portions, and food safety concerns.

Customer Service

Customer service experiences vary widely; some customers reported friendly and helpful staff, while others encountered rudeness and poor service.

Cleanliness

Multiple reviews highlighted cleanliness issues, with reports of dirty tables and restrooms, impacting the overall dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • CM
    christina martinez
    5 days ago
    1.0
    Went there yesterday and found a hair in my food. What is so disappointing is that it was a reorder because my prior order was so messed up. Will not be going back ever
  • JA
    Jose Avila
    Feb 25, 2026
    4.0
    Muy buna las alitas y el Brest
  • LL
    Luna LHD
    Feb 21, 2026
    2.0
    I bought a chicken and shrimp tostada from the new menu at drive through, when I got home not a single shrimp in it. 😡 pay attention cooks
  • CL
    Chris Lopez
    Feb 9, 2026
    2.0
    Why is creamy cilantro sauce, a dollar and eight cents absolutely crazy i remember when they were 50 cents and even back then that was still to dam high the location im Chino Hills don't charge for it.
  • RM
    Raymond Moreno
    Jan 27, 2026
    3.0
    Disappointed, food was small portions and chicken had no flavor. No ice for the soft drink and the soda was flat. The meal and drink was about $13. Will not return to this location.

Frequently Asked Questions About El Pollo Loco

What are the regular business hours for El Pollo Loco in Montclair, CA?

El Pollo Loco in Montclair is open every day from 10:00 AM to 11:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services to customers.

Brand Certified Facts from El Pollo Loco

This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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