Brand Certified
El Pollo Loco
4.0(1001 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
9185 Central Ave, Montclair, CA
91763, United States
Certified by El Pollo Loco • Mar 01, 2026
(909) 626-1464
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/montclair/9185-central-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Montclair,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.0
1,001 reviews
5 stars
515
4 stars
210
3 stars
104
2 stars
64
1 star
108
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others reported issues like blandness, small portions, and food safety concerns.
Customer Service
Customer service experiences vary widely; some customers reported friendly and helpful staff, while others encountered rudeness and poor service.
Cleanliness
Multiple reviews highlighted cleanliness issues, with reports of dirty tables and restrooms, impacting the overall dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
- CMchristina martinez5 days ago1.0Went there yesterday and found a hair in my food. What is so disappointing is that it was a reorder because my prior order was so messed up. Will not be going back ever
- JAJose AvilaFeb 25, 20264.0Muy buna las alitas y el Brest
- LLLuna LHDFeb 21, 20262.0I bought a chicken and shrimp tostada from the new menu at drive through, when I got home not a single shrimp in it. 😡 pay attention cooks
- CLChris LopezFeb 9, 20262.0Why is creamy cilantro sauce, a dollar and eight cents absolutely crazy i remember when they were 50 cents and even back then that was still to dam high the location im Chino Hills don't charge for it.
- RMRaymond MorenoJan 27, 20263.0Disappointed, food was small portions and chicken had no flavor. No ice for the soft drink and the soda was flat. The meal and drink was about $13. Will not return to this location.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Montclair, CA?
El Pollo Loco in Montclair is open every day from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
What forms of payment does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
Can I order food online from El Pollo Loco in Montclair?
Yes, you can order online via their official ordering site or through the El Pollo Loco app.
What is the address and contact phone number for El Pollo Loco in Montclair?
The address is 9185 Central Ave, Montclair, CA 91763. The phone number is +1 909-626-1464.
Does El Pollo Loco provide catering options?
Yes, catering services are available at El Pollo Loco.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for customers.
Are there any car rental agencies near El Pollo Loco?
Yes, both Hertz and Thrifty Car Rental agencies are nearby, which is convenient if you need a vehicle before or after your visit.
What other Mexican restaurants are near El Pollo Loco?
Chipotle Mexican Grill is a nearby Mexican restaurant you can consider for more variety in Mexican cuisine.
Are there any beauty or spa services near El Pollo Loco in Montclair?
Yes, several beauty and spa services are nearby including Dr. TATTOFF for laser tattoo and hair removal, La Bella Day Spa and Salon, and Montclair Nails.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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