Chipotle Mexican Grill

3.8
533 reviews
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Business Details

9177 Central Ave, Montclair, CA
91763, United States
(909) 575-6434
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle Montclair Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9177 Central Ave, Montclair, CA
91763, United States

Hours

Reviews

3.8
533 reviews
5 stars
241
4 stars
124
3 stars
54
2 stars
41
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold food, undercooked rice, and poorly wrapped burritos.

Customer Service

Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and lack of attention.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables, trash overflow, and unsanitary food preparation areas.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, noting they were smaller than expected for the price.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for better order management.
  • MB
    Micky Bedard
    Nov 8, 2025
    1.0
    Rude female cashier says, do you want chips and a drink? I said yes. She slammed a cup down on the counter and didn't give me chips. I asked her for the chips, and she tossed them in the bag and walked away without a word. I asked one of the guys for salsa. Burrito was made by one of the guys. I don't think they were trained well on how to put it together properly. I had to ask for a bowl to try and eat my sloppy 20 dollar crapbrito. Oh, and I waited for the two guys and the girl to finish their conversation before ordering. Not coming back.
  • JH
    JimBob Hick
    Nov 5, 2025
    1.0
    I did a pick up order and I ordered double steak. I paid extra. However, when I open my bowl I had last been a regular serving which I will never order pick up again because I feel they would add less meat to your bowl especially if you’re not seeing how much meat they supposed to add I don’t mind paying extra. However, if I pay extra, I would like to get my double meat.
  • RA
    Robert Attanasio
    Sep 20, 2025
    5.0
    Great place for a delicious experience with Mexican cuisine
  • JL
    Jonathan Llamas
    Aug 28, 2025
    1.0
    I don’t understand how staff can’t have white rice and chicken ready, right before 12pm lunch rush hour. Me and 2 other people had to wait for chicken to be ready, I was able to get the bottom scraps of white rice rice.
  • WB
    Weston Beck
    Aug 13, 2025
    2.0
    Every other bite of chicken in my burrito was chewy and inedible.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Montclair Mall?

Chipotle Montclair Mall is open daily from 10:30 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Montclair?

It is located at 9177 Central Ave, San Bernardino, Montclair, CA 91763, just east of the Montclair Plaza.