Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Montclair Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
537 reviews
5 stars
242
4 stars
124
3 stars
55
2 stars
42
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including cold, undercooked, or poorly prepared items.
Portion Sizes
Numerous reviews mentioned that portion sizes were smaller than expected, leading to dissatisfaction.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and a messy dining area.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a lack of attention to detail.
- JHJody HillDec 27, 20251.0My son ordered a burrito for me slop, pure slop! I thought he was at the upland Foothill and Mountain one when he called and said he was at chipotle this is slop. I can see why it gets such poor reviews. I’m gonna call and talk to the manager tomorrow and then I’m gonna call the Corporate Office. 6 1 1/2 prices of cold chewy steak but that’s what you wanna call it. This is the worst chipotle burrito I’ve ever had in my life. It’s sloth they just threw everything in there like they were trying to get rid of what food they had 10 thumbs down! San Bernardino County needs to be called on the preparation of this food 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 10 thumbs down
- ABAngelica BernalDec 21, 20252.0They are sooo stingy with portions at this location and have horrible attitude
- NNNabyDec 13, 20255.0Fresh food, fast service, friendly staff, affordable price and nice menu options. 💛
- MHMitch HopkinsDec 12, 20253.0This is first time at this one small tight location, 5 people in store i making food. Line all the way out the door. Had much smaller portions than the 3 I usually frequent by my home.
- MBMicky BedardNov 8, 20251.0Rude female cashier says, do you want chips and a drink? I said yes. She slammed a cup down on the counter and didn't give me chips. I asked her for the chips, and she tossed them in the bag and walked away without a word. I asked one of the guys for salsa. Burrito was made by one of the guys. I don't think they were trained well on how to put it together properly. I had to ask for a bowl to try and eat my sloppy 20 dollar crapbrito. Oh, and I waited for the two guys and the girl to finish their conversation before ordering. Not coming back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Montclair Mall?
Chipotle Montclair Mall is open daily from 10:30 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Montclair?
It is located at 9177 Central Ave, San Bernardino, Montclair, CA 91763, just east of the Montclair Plaza.
Does Chipotle Montclair Mall offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services.
Can I order Chipotle at Montclair Mall online?
Yes, you can order online via their website or mobile app, including the Chipotle app available on the App Store.
What kind of food does Chipotle Montclair Mall serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does Chipotle Montclair Mall accommodate LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby restaurants can I visit around Chipotle Montclair Mall?
Nearby restaurants include El Pollo Loco, McDonald's, and Theo's Cafe, providing a variety of dining options.
Are there car rental services available near Chipotle Montclair Mall?
Yes, Hertz, Thrifty Car Rental, and Dollar Rent a Car are nearby for your car rental needs.
What shopping options are available near Chipotle Montclair Mall?
You can visit Men’s Wearhouse for clothing, Montclair East Shopping Center for various retail stores, and Lotions & Lace for lingerie and adult products nearby.
Does Chipotle Montclair Mall provide catering and gift card services?
Yes, they offer catering services and gift cards, along with multiple payment options including credit cards.