Numerous customers reported extremely slow service, with long wait times to be seated, acknowledged, or served, often leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, particularly dry and overcooked wings, cold dishes, and incorrect orders, contributing to a negative dining experience.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, including lack of communication and poor customer service, which detracted from their overall experience.
Management Concerns
Feedback indicated a need for better management and organization, with suggestions for improved staffing and operational efficiency to enhance customer satisfaction.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members for their excellent service, indicating that experiences can vary significantly depending on the server.
AA
Anonymous Anonymous
1 day ago
2.0
SAUCED UP WINGS FROM LAST WEEK!!! IM CONVINCED THATS WHAT THEY ARE SELLING, CHICKEN IS DOWNRIGHT O.L.D AND YOU CAN TASTE IT!! ABSOLUTELY DISGUSTING!! the only reason I gave it 2 stars is because the girl in the ToGo/pick up area was so sweet and gave me extra carrots and ranch, cause that was the best part of the meal, and the fries. Serving old chicken is a health hazard. I will never go here again.
DS
David Soria
Nov 15, 2025
1.0
This place is bad haven’t been to a BWW in tens years. Tonight reminded me why It’s been that way.
WK
william kilmer
Nov 10, 2025
4.0
Ordered take out. Was ready to go when I got to the restaurant and still warm when I got it home
GT
george treto
Nov 6, 2025
1.0
Service is horrible more then 30mins for two burgers is ridiculous when the restaurant isn’t that full. Walked out due to lack of waiter and food within a timely manner
WG
Wendy Gallegos
Oct 24, 2025
1.0
Service is absolutely horrible. Lunchtime is a nightmare no matter how busy it is. We stood at the front for 15 minutes before we even saw an employee on the floor and then waited another 5 minutes to be sat. Waitress took our order left to the back and never came out. When we got up to leave, she came out and had no idead the status on our food, we left. Absolutely RIDICULOUS!! This is the third and last time we come here.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the opening hours of Buffalo Wild Wings in Montclair, CA?
Buffalo Wild Wings is open Monday from 10:30 AM to 11:59 PM. From Tuesday to Saturday, it is open from 10:30 AM until 2:00 AM the next day. On Sunday, it is open from 11:00 AM to 2:00 AM the next day.
Where is Buffalo Wild Wings located in Montclair, California?
Buffalo Wild Wings is located at 4955 South Montclair Plaza Lane, Montclair, CA 91763, United States.
What is the main contact phone number for Buffalo Wild Wings in Montclair?
The main phone number for Buffalo Wild Wings in Montclair is +1 909-399-9465.
Does Buffalo Wild Wings offer takeout service?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant among other categories including chicken wings restaurant and sports bar.
How can I find more information about Buffalo Wild Wings online?
You can visit their official Montclair location page at https://www.buffalowildwings.com/locations/us/ca/montclair/4955-south-montclair-plaza-lane/sports-bar-1522/ for more details.
What seafood restaurants are nearby Buffalo Wild Wings in Montclair?
Nearby seafood restaurants include Pier 88 Boiling Seafood & Bar, which offers Cajun and Creole cuisine with a cocktail bar, and Red Lobster, known for its American seafood dishes.
Are there fitness centers close to Buffalo Wild Wings in Montclair?
Yes, there are several fitness centers nearby such as LA Fitness and Esporta Fitness, both offering gym and sports recreation facilities.
What hiking options are available near Buffalo Wild Wings in Montclair?
Claremont Hills Wilderness Trail is a nearby hiking trail where visitors can enjoy outdoor activities before or after dining at Buffalo Wild Wings.
Which other types of restaurants can I find near Buffalo Wild Wings in Montclair?
Nearby dining options include Mexican restaurants like Rocking Baja Coastal Cantina and Acapulco Mexican Restaurant Y Cantina, Chinese cuisine at Dragon 99, Italian food at Olive Garden, and sushi at Sushi One Spot.