McDonald's

3.7
1477 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 Prescott Rd, Modesto, CA
95350, United States

Hours

Reviews

3.7
1,477 reviews
5 stars
633
4 stars
296
3 stars
243
2 stars
98
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service, while others report poor, rude, and unprofessional interactions, especially from management.

Order Accuracy

Many customers express frustration over incorrect orders, missing items, and the need to check orders thoroughly before leaving.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, though some customers still enjoy the food when it is fresh.

Cleanliness

While some reviews mention cleanliness and a well-maintained environment, others highlight issues with dirty tables and unsanitary conditions.

Pricing Concerns

Customers frequently comment on rising prices and perceived decreases in portion sizes, leading to dissatisfaction with value for money.
  • JJ
    Justin Johnson
    Nov 13, 2025
    1.0
    Went to McDonald's at 4:30 got my food and got home there was a hair in my mc crispy sandwich Both fries were cold I called about the hair and all they told me is that I can come back and theyl re make it or give me a refund also ordered two meals that gave me one I paid $36 and they told me I owe them $5 and something cents more for the meal soI paid that and they still didn't get my fries had to go back in and get those 20 bucks an hour place is very unsanitary to have people having hair in your food they should be wearing hair nets
  • DR
    Dobby Roggy
    Oct 26, 2025
    4.0
    Most of the time I've never been un happy with the service and my orders are 💯 correct fast and friendly
  • EE
    Erika Espinoza
    Oct 12, 2025
    5.0
    Great
  • SD
    Saymon Da
    Sep 15, 2025
    1.0
    I had a very bad experience at this McDonald’s. The manager’s customer service was poor and unprofessional. They did not listen to my concerns and acted like they didn’t care. Instead of trying to fix the problem, their attitude made the situation worse. I left feeling frustrated and disrespected. Management should improve how they treat customers, because this was unacceptable.
  • MN
    Michael Nelson
    Sep 12, 2025
    1.0
    Evening workers are horrible. Stood at the counter for 10 mins, manager looked at me, service people looked at me, completely ignored for 10 minutes.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Prescott Rd in Modesto?

McDonald's at 1800 Prescott Rd, Modesto is open 24 hours every day of the week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24/7 every day.