McDonald's

3.8
1445 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1280 E Whitmore, Modesto, CA
95358, United States

Hours

Reviews

3.8
1,445 reviews
5 stars
637
4 stars
304
3 stars
241
2 stars
85
1 star
178

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order accuracy.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude and unprofessional behavior from management.

Cleanliness

While some customers noted the cleanliness of the restaurant and bathrooms, others highlighted issues with the cleanliness of the play area.

Speed of Service

Several reviews mentioned fast service, especially during busy times, although there were complaints about long wait times and delays.

Food Quality

Customers had varied experiences with food quality, with some enjoying their meals while others reported cold food and unsatisfactory items.
  • EL
    Estefani Linares
    Nov 7, 2025
    1.0
    In recent months the food of this establishment has been nothing but terrible. The food is always cold the chicken nuggets don’t look and aren’t appealing at all they are always cold, crusty, and hard. The food is always cold and they always miss an item of your order and when they make you park they take every long time to bring out your order. They never leave any product right even after you pay extra for it. I also noticed this establishment charges extra for items like extra liquid sugar when other establishment don’t. When you do a drive through order they still make you park and wait for while. Overall customer service and food are not great at all. They should learn from the McDonalds on Oakdale where their food is actually warm and appealing.
  • CM
    Connie McPhedran
    Oct 23, 2025
    1.0
    Drive thru, ordered a double quarter pounder meal, asked to ensure it was a double. Asked to wait as usual and discovered it was a single, charged for a single (again). Manager requested an additional $3.00 due to incorrect order AGAIN. Told manager this happens very often, manager insisted on payment. I asked for my money back, I will no longer pay a fortune to get crappy service. Hello Del Taco
  • JS
    John Souza
    Oct 14, 2025
    4.0
    Mcdonald's is McDonald's Big Macs and you know they got one of the strongest coffees in town. Make your hair stand up in the back of your head. Wake you up
  • FF
    Fong
    Oct 14, 2025
    1.0
    Ordered a Mcchicken 20 minutes before I got there and never received it. Tried getting it from the drive thru and they said it wasn’t on their system.
  • NM
    Nichele Martinez
    Oct 2, 2025
    5.0
    I had two orders within a week that got messed up. The first order I was able to go back in the next day and get it fixed. Then the second order I just left a customer complaint and took the loss not thinking they would reach back out. The manager Leslie (not sure if spelled that right) took care of me and my son very well and made sure to confirm with me the order looked good.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store service at McDonald's on E Whitmore in Modesto?

The in-store service is open from 6:00 AM to 11:00 PM every day of the week.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, it has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.