Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Modesto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.2
1,359 reviews
5 stars
769
4 stars
301
3 stars
143
2 stars
51
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, with specific mentions of the chicken and burritos being highlights.
Customer Service
While many reviews noted friendly and accommodating staff, there were also complaints about inconsistent service and some rude interactions.
Pricing
Several customers felt the prices were on the higher side for fast food, though many also acknowledged the value for the portion sizes.
Order Accuracy
There were multiple reports of incorrect orders and missing items, indicating a need for improvement in order fulfillment.
Cleanliness
Some customers reported cleanliness issues, including unsanitary conditions and concerns about food handling.
- NNNick5 days ago5.0I really enjoy how fresh and delicious the food is here! I love their Nachos, BRC and Queso burritos. When you need good food fast that isn't fast and greasy I highly recommend El Pollo Loco!
- MSmoy stNov 16, 20255.0very gd bowls definitely goin back later ☺️
- ASAaron Simon-WelchOct 19, 20255.0I went to El Pollo Loco to try to find something tasty at a reasonable price . On the app they had a killer deal . You get a huge burrito , chips, large drink, churro, and enough salsa to consider it a beverage by itself. I was impressed with the price, surprised at how Stellar the customer service was, and delighted with the final result. My burrito was roasted to perfection. The avocado salsa is phenomenal. I just feel like I got a great deal and I have more food than I can even eat. Thanks for being awesome, El Pollo Loco!
- EJEverardo Ramirez JrOct 18, 20255.0Great place for catering. Ordered two packages one of 48 and 24 piece of chicken. Food was nicely packed and ready for pickup. Fed 35 people and had plenty left. Everyone was pleased with the food. Will order again in the future...
- JWJohnny Wilson-TorresOct 8, 20255.0Tostada salad very good
Frequently Asked Questions About El Pollo Loco
What are the daily operating hours of El Pollo Loco in Modesto, CA?
El Pollo Loco is open every day from 9:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Can I place an order online or via an app at El Pollo Loco?
Yes, you can order online via their website or through the El Pollo Loco app available in the App Store.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as forms of payment.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food focused on fire-grilled chicken and handmade salsas and guacamole.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
Is there a drive-thru available at the Modesto El Pollo Loco location?
Yes, this El Pollo Loco includes a drive-thru service for customer convenience.
If I'm visiting El Pollo Loco, which nearby places could I also check out?
Nearby you can visit places like CVS Pharmacy for any essentials, Kung Fu Tea for bubble tea, and GameStop for video games and hobbies.
What nearby stores could help me with mobile phone needs before or after visiting El Pollo Loco?
Stores like the AT&T Store, T-Mobile, and Sprint Modesto are close by for mobile phone accessories and services.
Are there other dining options near El Pollo Loco if I'm looking for variety?
Yes, nearby options include Jack in the Box and McDonald's for burgers and fast food, Panda Express for Chinese cuisine, and Domino's Pizza for pizza.