While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Modesto,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally praised the freshness and flavor of the food, particularly the chicken and burritos, though some noted inconsistencies in preparation and seasoning.
Customer Service
While many reviews highlighted friendly and accommodating staff, there were notable complaints about rude service and order inaccuracies.
Pricing
Several customers felt the prices were on the higher side for fast food, but many also mentioned the value for the portion sizes.
Cleanliness
Mixed feedback on cleanliness; some customers reported unsanitary conditions, while others described the restaurant as clean and well-maintained.
PP
pansy plata
Jan 5, 2026
5.0
Love the chicken good flavor and one of my favorite
OA
Out n about
Dec 10, 2025
4.0
Needs more flavor
OG
Ojo Gine
Nov 28, 2025
5.0
Voy a regresar a comer ahi
NN
Nick
Nov 19, 2025
5.0
I really enjoy how fresh and delicious the food is here! I love their Nachos, BRC and Queso burritos. When you need good food fast that isn't fast and greasy I highly recommend El Pollo Loco!