Multiple reviews highlighted severe cleanliness issues, including dirty tables, floors, and even sightings of cockroaches.
Service Quality
Customers frequently reported poor service, including slow wait times, unprofessional staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, many noted a decline in flavor and quality, particularly with cheesesteaks, which were described as bland or poorly prepared.
Value for Money
Several reviews mentioned that the food was overpriced for the portion sizes and quality received.
UU
ultramanJax
Jan 2, 2026
1.0
Bad service, worse service and totally filthy. Go anywhere else.
VS
Victor S
Dec 19, 2025
1.0
Very disappointed with this place. I ordered a large philly steak sandwich, but only got bread for one half and meat on the other half. Pretty sure they split the meat for a small on a large. I paid $14 for small with a side of bread. The staff is very unprofessional too, they need a better training system. I am very disappointed that bobs burger closed. Charlie's should of been the place that closed. Will not be eating here ever again!!!
SG
Stephen Galdamez
Oct 15, 2025
2.0
I got charged for fries, and I barely received any. They were buried under the sandwich That also missed the extra things I ordered on top of it.
The food is decent. Your experience just depends on the people working.
Poor service, seemingly nice people.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Vintage Faire Mall?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Is Charleys Cheesesteaks open for delivery, takeout, or drive-through orders?
No, Charleys Cheesesteaks does not offer delivery, takeout, or drive-through services as all these hours are listed as closed.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 3401 Dale Rd., Sp. #455, Modesto, CA 95356, in Vintage Faire Mall.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
How can I contact Charleys Cheesesteaks?
You can reach Charleys Cheesesteaks by phone at +1 209-238-3322 or visit their Facebook page at https://www.facebook.com/100216975710667.
Where can I order Charleys Cheesesteaks online?
You can view the menu and place orders online at https://order.charleys.com/menu/vintage-faire-mall/.
What are some nearby dining options close to Charleys Cheesesteaks?
Nearby dining options include Buffalo Wild Wings, Famous Dave's, Stone Fire Pizza by Midici, Ruby Thai Kitchen, Taqueria El Grullense M&G, Frujuice, Johnny Carino's, Chipotle Mexican Grill, and LA Italian Kitchen, all located near Vintage Faire Mall.
Are there any shopping stores near Charleys Cheesesteaks where I can browse after dining?
Nearby shopping stores include American Eagle Outfitters, Gap, Aéropostale, Charlotte Russe, JD Sports, Kids Foot Locker, Crazy 8, Spencer's gift shop, Sanrio toy store, Gymboree, and Pandora jewelry store within Vintage Faire Mall.
What nearby stores offer fashion accessories close to Charleys Cheesesteaks?
For fashion accessories, you can visit Claire's, Pandora, Charlotte Russe, and Aéropostale near Vintage Faire Mall.
Is there a nearby place focused on home goods or gifts near Charleys Cheesesteaks?
Yes, Sparks Fly Candle Company and Artesania Korita offer home goods and gifts near Charleys Cheesesteaks at Vintage Faire Mall.