CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mission Viejo is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some items being dry or lacking ingredients, while others praised the freshness and taste.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and a generally unkempt appearance.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality of food offered.
Positive Staff Interactions
Despite the negative feedback, some customers mentioned positive experiences with specific staff members who provided excellent service.
MD
Michelle D.
Dec 24, 2025
1.0
I received a Panera GC for Xmas and despite my previous experience there before with a terribly dry sandwich, i ordered 2 cheesesteak sandwiches this time. My first annoyance was that I gave the card number over the phone so they had access to my balance. My $24 total shot up to $32. FIRST, I CHOOSE to tip or not, SECOND, I CHOOSE the amount! Thats, THE LAW. The receipt wasn't even itemized, just the total, so the deception was easy.
I ate HALF of the first sandwich and was unable to finish the rest. The single slice of cheese melted right up into the roll and became undetectable. Same with the sauce. I saw no evidence at all of caramelized onions, just a gold Hugh on the bread. As for the peppers, I found 4 tiny red slices for the whole sandwich. I said I only finished half because I just couldn't torture my jaws further by trying to chew it into something I could swallow. I couldn't work up enough spit to overcome the dryness. Also, to quote an old 70's commercial, "WHERE'S THE BEEF?" I opened the other half and I'm not kidding, I took pictures, there were spaces between the tiny flakes of meat! I Picked them off and put them in my kitchen Tablespoon and packed it down. It was HALF A TABLESPOON. So, my $12 sandwich held 1 TABLESPOON of beef. For a $32 total, for 2 of these disasters, I could have gone anywhere and ordered a steak!
I HATE this xmas gift. I can't trust their sandwiches and I cant stomach the idea of a $6 cookie. Its not worth the gas driving there so I'm throwing the balance of the GC in the trash.
DM
Doris Matthews
Nov 30, 2025
1.0
This Panera Bread is awful. Ordered a Mediterranean Salad with Chicken No chicken. Order full sandwich got 2 halves. Worse place ever. Waited over 30 minutes for food!! Never again...
LO
Levon Ohanesian
Nov 21, 2025
5.0
Nice
MS
Mike Scalice
Oct 19, 2025
1.0
RUDE STAFF ATTITUDE CITY
just don't eat here.
Second time eating here and nothing but rude staff
The young staff is too busy playing around behind the counter and have ne respect for the customers what's worse is the shift lead manger playing with the then. Hello
ZB
Zoë Bernal
Sep 30, 2025
1.0
This post is strictly regarding service. The guy at the front couldn't have been any ruder. When a customer walks in, you don't keep your head down. Riding on a piece of paper you look up and greet them. Don't wait for the customer to say something . Also when filling an online order for something like a smoothie that needs to be refrigerated or frozen Don't set it out to melt and then be rude when the customer asks for a new one.
Does Panera Bread Mission Viejo accept reservations?
No, Panera Bread Mission Viejo does not accept reservations.
What are the operating hours for Panera Bread Mission Viejo?
Panera Bread Mission Viejo is open daily from 6:00 AM to 9:00 PM, except Sundays when it closes at 8:00 PM.
Can I order food online for pickup or delivery at Panera Bread Mission Viejo?
Yes, you can order online for rapid pickup or delivery through their website or app.
What meals are served at Panera Bread Mission Viejo?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Mission Viejo offer delivery services?
Yes, delivery is available every day from 6:00 AM to 9:00 PM, and until 8:00 PM on Sundays.
What payment options are accepted at Panera Bread Mission Viejo?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-through available at Panera Bread Mission Viejo?
No, this location does not have a drive-through service.
Are there nearby coffee shops around Panera Bread Mission Viejo for additional cafe options?
Yes, nearby coffee shops include High Ground Coffee House and Its A Grind Coffee House, providing additional options for coffee lovers near Panera Bread.
What nearby salons can I visit after dining at Panera Bread Mission Viejo?
Nearby salons include MKO Nail Spa and Eli Alexander Salon, offering hair and beauty services close to Panera Bread.
Are there any nearby stores where I can shop after visiting Panera Bread Mission Viejo?
Yes, you can visit Pacific Kitchen Bath & Flooring and Unique Kitchen & Baths near Panera Bread for home improvement and building supplies.