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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.1
(337 reviews)

Business Details

(949) 330-2483

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Mission Viejo is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
25523 Marguerite Parkway, Mission Viejo, CA
92692, United States

Hours

Reviews

4.1
337 reviews
5 stars
183
4 stars
84
3 stars
25
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about portion sizes, incorrect orders, and food being served cold or lacking ingredients.

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.

Pricing Concerns

Several reviews mentioned that the prices are high relative to the quality and portion sizes, with some feeling that the value does not justify the cost.

Cleanliness and Ambiance

Multiple reviews highlighted issues with cleanliness, including dirty tables and a generally unkempt environment, which detracted from the dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness, indicating that there are positive experiences to be had.
  • TB
    Timur Bai
    Jan 23, 2026
    4.0
    I liked the place—it’s very cozy and has almost a home-like feel. The food is fresh and tasty. That said, I guess I somehow missed the point when Panera Bread started costing nearly as much as nice sit-down restaurants. Price, generally speaking, is one of the main factors to consider and that is where it's very questionable choice
  • MD
    Michelle D.
    Dec 24, 2025
    1.0
    I received a Panera GC for Xmas and despite my previous experience there before with a terribly dry sandwich, i ordered 2 cheesesteak sandwiches this time. My first annoyance was that I gave the card number over the phone so they had access to my balance. My $24 total shot up to $32. FIRST, I CHOOSE to tip or not, SECOND, I CHOOSE the amount! Thats, THE LAW. The receipt wasn't even itemized, just the total, so the deception was easy. I ate HALF of the first sandwich and was unable to finish the rest. The single slice of cheese melted right up into the roll and became undetectable. Same with the sauce. I saw no evidence at all of caramelized onions, just a gold Hugh on the bread. As for the peppers, I found 4 tiny red slices for the whole sandwich. I said I only finished half because I just couldn't torture my jaws further by trying to chew it into something I could swallow. I couldn't work up enough spit to overcome the dryness. Also, to quote an old 70's commercial, "WHERE'S THE BEEF?" I opened the other half and I'm not kidding, I took pictures, there were spaces between the tiny flakes of meat! I Picked them off and put them in my kitchen Tablespoon and packed it down. It was HALF A TABLESPOON. So, my $12 sandwich held 1 TABLESPOON of beef. For a $32 total, for 2 of these disasters, I could have gone anywhere and ordered a steak! I HATE this xmas gift. I can't trust their sandwiches and I cant stomach the idea of a $6 cookie. Its not worth the gas driving there so I'm throwing the balance of the GC in the trash.
  • DM
    Doris Matthews
    Nov 30, 2025
    1.0
    This Panera Bread is awful. Ordered a Mediterranean Salad with Chicken No chicken. Order full sandwich got 2 halves. Worse place ever. Waited over 30 minutes for food!! Never again...
  • LO
    Levon Ohanesian
    Nov 21, 2025
    5.0
    Nice
  • MS
    Mike Scalice
    Oct 19, 2025
    1.0
    RUDE STAFF ATTITUDE CITY just don't eat here. Second time eating here and nothing but rude staff The young staff is too busy playing around behind the counter and have ne respect for the customers what's worse is the shift lead manger playing with the then. Hello

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