McDonald's

3.8
682 reviews
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Business Details

27700 Santa Margarita Pky, Mission Viejo, CA
92691, United States
(949) 380-0911
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27700 Santa Margarita Pky, Mission Viejo, CA
92691, United States

Hours

Reviews

3.8
682 reviews
5 stars
310
4 stars
150
3 stars
86
2 stars
34
1 star
102

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Several reviews mentioned inconsistent food quality, including stale items and poorly prepared meals.

Speed of Service

While some customers experienced quick service, others reported long wait times, especially during busy periods.

Cleanliness

A few reviews highlighted cleanliness, noting that the dining area and bathrooms were well-maintained.
  • MA
    Merwan Abdelmajeed
    Dec 28, 2025
    1.0
    The points system never work, I will go there with over 12,000 point, to get something for 6000 points, it never works.
  • CK
    Cindy K
    Dec 5, 2025
    1.0
    I just got home and found that my cheeseburger was missing the meat. I feel sorry for the vegetarian that got my cheeseburger. That is a terrible mistake to make. I tried to call but they won't answer their phone. Thanks for my unhappy meal.
  • JJ
    Jill
    Dec 5, 2025
    5.0
    I love this location. Food is always delicious and the staff is so friendly. Shout out to Alex!!
  • PH
    Pizzadude Hello
    Nov 19, 2025
    1.0
    The franchisee manager claims that they increased the price for their big Mac value meal Right at the same time that the monopoly game started by $4 because of inflation and wages. I buy food wholesale and I know that prices have not increased enough for them to justify that within this recent time period. The tariffs kicked in in April. There is no way that they can justify a $4 Increase within the past two months based on what they said. I personally know of businesses that have higher wages than what they provide for their employees and still manage to have better pricing and not increase it as much as McDonald’s does. The funny thing is that you see all these commercials from corporate McDonald’s saying that they are going to be lowering their prices and this franchisees seems to think that increasing prices is the way to go. Now that the monopoly game is over, they still haven’t brought the price back down. This is corporate greed at its worst, and why restaurants are not trusted in today’s economy. They gave a bad name to the fast service industry.
  • SL
    Sean Lavery
    Nov 14, 2025
    2.0
    I asked for extra ketchup, extra mustard, and double extra onions. No mustard. No onions..... Also the fileofish has the bun and Fish stuck together with the fish falling out.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at this McDonald's location?

The McDonald's in Mission Viejo is open for dine-in from 6:00 AM to 9:00 PM daily.

When is the drive-thru service available at this McDonald's?

Drive-thru is available from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.