Brand Certified
Five Guys
4.1(908 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
24391 Alicia Parkway, Mission Viejo, CA
92691, United States
Certified by Five Guys • Mar 01, 2026
(949) 206-1450
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/24391-alicia-parkway
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 24391 Alicia Parkway in Mission Viejo is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.1
908 reviews
5 stars
482
4 stars
219
3 stars
100
2 stars
49
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; while many praised the burgers and fries, some reported soggy buns and inconsistent preparation.
Service
Generally positive feedback on staff friendliness and efficiency, though there were some complaints about order accuracy.
Pricing
Consistently noted as expensive compared to competitors, with many customers feeling the prices do not match the quality.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, contributing to a pleasant dining atmosphere.
- RKR KoopmansFeb 23, 20265.0Great Burgers (Double) Add ons and Fries--Amazing!
- TTt tiffFeb 19, 20261.0Worst burger and fries I ever had for 23$!!! If you think it’s worth trying, I would say don’t bother. Stick with IN and OUT or Carl’s Jr. To add more information, the fries were limpy and greasy. The ‘phenomenal’ buns were soggy, not even grilled up. The burger tasted like it was boiled, not broiled. Sorry, I have nothing to compliment on.
- RRRyan RupleyFeb 8, 20265.0⭐️⭐️⭐️⭐️⭐️ 🍔 Visit Details • Stopped by on a Friday around 7:00 PM • Good amount of customers, but everything ran smoothly 👋 Service • Staff were very customer-friendly and focused • Positive energy from the team and great attention to customers • Orders were handled efficiently despite the crowd 🍟 Food & Quality • Food tasted amazing • Wide variety of options and customizations • Everything came out fresh, hot, and well prepared 🧼 Cleanliness & Parking • Facility was clean and well maintained • Plenty of parking available, which made the visit easy and stress-free ✅ Final Take • Solid food, great service, clean location, and easy parking • A well-run Five Guys that delivers exactly what you expect 👍 Easy recommendation if you’re in the Mission Viejo area.
- DKDmitry KiskatchiFeb 2, 20265.0I want to share my appreciation to this wonderful place. I like great service, atmosphere, tasty, fresh food and people. All people are very friendly, professional and fast. They work as a Team. Meat is the top quality that make Hamburgers enjoyable. My special thanks to Elizabeth, who took my order and Cameron who helped me with everything I need.
- TWTristan WotsonJan 23, 20261.0I usually enjoy Five Guys, but my experience on Thursday, January 22, 2026, around 7 PM was disappointing. The employee working the fries that afternoon did not include the extra fries that Five Guys is known for. I ordered a large fries, and the cup wasn’t even filled properly — there were noticeably fewer fries than expected. This isn’t the first time I’ve noticed this when this same employee is working the fry station. It felt rushed and careless, especially given the price. One of the main reasons people order fries here is because of the portion size, and that standard wasn’t met at all. I hope management looks into this, as consistency and attention to detail really matter to customers.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Brand Certified Facts from Five Guys
Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: