Five Guys

4.1
898 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 24391 Alicia Parkway in Mission Viejo is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
24391 Alicia Parkway, Mission Viejo, CA
92691, United States

Hours

Reviews

4.1
898 reviews
5 stars
476
4 stars
219
3 stars
100
2 stars
49
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting freshness and good flavor, though some experienced issues with soggy burgers and inconsistent quality.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the cost was not justified compared to other burger options.

Service

The staff received positive feedback for being friendly and attentive, although there were complaints about order accuracy and long wait times.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall dining experience.

Value for Money

Several customers expressed dissatisfaction with the value for money, feeling that the quality did not match the high prices.
  • TC
    Tahera Rene Christy
    Nov 4, 2025
    5.0
    Way better than In and Out! 💯
  • JJ
    jehutyzone1234
    Oct 24, 2025
    2.0
    Twice in a row my cheeseburger had no cheese. I even ordered extra cheese this time and still, none.
  • LC
    Lewis Clinton
    Oct 15, 2025
    5.0
    Great quality burger! Fresh ingredients. And the fries were always good. I also got a shake. They are a little tough to drink through the straw, but they were good as well.
  • JM
    john marzullo
    Oct 7, 2025
    5.0
    Excellant
  • AS
    Andrew Silva
    Sep 21, 2025
    5.0
    Good vibes and great burgers.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.