Brand Certified
El Pollo Loco
4.3(396 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
25110 Marguerite Pkwy, Mission Viejo, CA
92692, United States
Certified by El Pollo Loco • Mar 01, 2026
(949) 587-1592
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/mission-viejo/25110-marguerite-pkwy
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Mission Viejo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.3
396 reviews
5 stars
235
4 stars
93
3 stars
36
2 stars
13
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with staff were mixed; some reported friendly and efficient service, while others encountered rudeness and slow service.
Food Quality
Food quality varied; many praised the freshness and flavor of the chicken, while others complained about dry or overcooked chicken.
Cleanliness
The restaurant's cleanliness received positive feedback, but some customers noted dirty tables and a need for better upkeep.
Pricing
Customers expressed concerns about rising prices, feeling that some menu items are overpriced for the quality received.
- KLKevin LongrieDec 29, 20255.0This chicken is crazy.
- SMSheila MontezDec 15, 20251.0I just left El Pollo Loco . I rarely write reviews. The person who took my order and was at the window was extremely rude! When ordering I asked him to please make sure my sauces are in my bag because my previous time there they fogot them. I asked for a lot of ice for my drink.When I got to the window my drink didn’t have a lot of ice so I said when you have a minute may I get a cup of ice. As he walked away he said “ Please “ sarcastically and shook his head. I said I said excuse me, what did you say? He said I gave YOU a lot of ice. I said apparently not enough or I wouldn’t be asking for more! He handed me the ice and then took the bag of sauces and shook the bag saying ok look I’m putting them in the bag! Very rudely. He apparently didn’t like that I let him know they forgot last time which was really no big deal I just wanted them to double check for this order! I then asked for the manager who was very apologetic.Its Christmas and I usually tip these guys .But that guy🙁 this is his tip. Do better or go work somewhere else.
- RLRobert LanderDec 5, 20255.0Fresh product ... Friendly staff ... Recommend it to everyone ...
- POPedro OrtegaNov 6, 20254.0Very nice 👌 👍
- AVAna VOct 13, 20255.0I was able to place a last-minute catering order in the morning, and honestly didn’t think it would be possible on such short notice. Thanks to Yesenia, everything came together perfectly and we were able to celebrate my mom’s birthday. The food was great, and the service was even better!
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Mission Viejo?
El Pollo Loco is open Sunday through Saturday from 9:30 AM to 10:00 PM, except Sunday when it closes at 10:00 PM.
Where is El Pollo Loco located in Mission Viejo, CA?
El Pollo Loco is located at 25110 Marguerite Pkwy, Mission Viejo, CA 92692, US.
Can I order food online from El Pollo Loco Mission Viejo?
Yes, you can order online via their official order page at https://order.elpolloloco.com/menu/marguerite-pkwy-la-paz-rd or through the El Pollo Loco app.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco in Mission Viejo offers catering services for your events and gatherings.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have a drive-through at this location?
Yes, this El Pollo Loco location features a drive-through service for customer convenience.
Which nearby fast food restaurants are close to El Pollo Loco in Mission Viejo?
Nearby fast food options include Carl's Jr. and Burger King, both convenient for a quick meal alternative.
Are there any nearby veterinary services near El Pollo Loco?
Yes, Marguerite Animal Hospital is nearby for veterinary and animal care services.
What nearby places can I visit after dining at El Pollo Loco?
After your meal, you might visit Le Chateau Enchante Day Spa for relaxation or the Mission Viejo Chamber of Commerce for local community info.
Is there a nearby ATM if I need cash while visiting El Pollo Loco?
Yes, the RockItCoin Bitcoin ATM and Chase ATM are nearby for your cash and cryptocurrency needs.
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