Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Mission Viejo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.3
394 reviews
5 stars
233
4 stars
94
3 stars
36
2 stars
13
1 star
18
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the chicken for being flavorful and fresh, although some reported issues with dryness and overcooking.
Service
Service received mixed reviews; while many appreciated the friendly and efficient staff, others noted slow service and order inaccuracies.
Cleanliness
The restaurant was often described as clean, but some customers reported dirty tables and a need for better upkeep.
Pricing
While many found the prices reasonable for the quality, some felt that recent price increases were excessive.
Customer Experience
Overall, customers enjoyed their dining experience, highlighting the friendly atmosphere and quick service during busy times.
- POPedro OrtegaNov 6, 20254.0Very nice 👌 👍
- AVAna VOct 13, 20255.0I was able to place a last-minute catering order in the morning, and honestly didn’t think it would be possible on such short notice. Thanks to Yesenia, everything came together perfectly and we were able to celebrate my mom’s birthday. The food was great, and the service was even better!
- SBSam BlumenSep 9, 20252.0Food. Small dried out pieces of chicken. Severely overcooked and overpriced. Seasoned ok but this was an affront to the animal that was sacrificed for food. Only good thing was the salsa.
- JEJavi EstradaJun 11, 20255.0Muy rico todo
- MRmartin rosarioJun 10, 20255.0The chicken is always fresh, not overgrown, overfed, chicken, just the right size, and the marinated taste goes deep. Never disappoint every visit is always the best chicken experience.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Mission Viejo?
El Pollo Loco is open Sunday through Saturday from 9:30 AM to 10:00 PM, except Sunday when it closes at 10:00 PM.
Where is El Pollo Loco located in Mission Viejo, CA?
El Pollo Loco is located at 25110 Marguerite Pkwy, Mission Viejo, CA 92692, US.
Can I order food online from El Pollo Loco Mission Viejo?
Yes, you can order online via their official order page at https://order.elpolloloco.com/menu/marguerite-pkwy-la-paz-rd or through the El Pollo Loco app.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco in Mission Viejo offers catering services for your events and gatherings.
What payment options does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Does El Pollo Loco have a drive-through at this location?
Yes, this El Pollo Loco location features a drive-through service for customer convenience.
Which nearby fast food restaurants are close to El Pollo Loco in Mission Viejo?
Nearby fast food options include Carl's Jr. and Burger King, both convenient for a quick meal alternative.
Are there any nearby veterinary services near El Pollo Loco?
Yes, Marguerite Animal Hospital is nearby for veterinary and animal care services.
What nearby places can I visit after dining at El Pollo Loco?
After your meal, you might visit Le Chateau Enchante Day Spa for relaxation or the Mission Viejo Chamber of Commerce for local community info.
Is there a nearby ATM if I need cash while visiting El Pollo Loco?
Yes, the RockItCoin Bitcoin ATM and Chase ATM are nearby for your cash and cryptocurrency needs.