Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Crown Valley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
27750 Crown Valley Pkwy, Mission Viejo, CA
92691, United States
Hours
Reviews
3.5
241 reviews
5 stars
110
4 stars
45
3 stars
11
2 stars
13
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are highly variable, with some praising excellent staff while others report rudeness and poor service.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like undercooked rice, stale chips, and incorrect orders.
Portion Sizes
Numerous reviews mention stingy portion sizes, with customers feeling shortchanged on ingredients compared to other locations.
Cleanliness
Several reviews highlight cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Management Issues
Customers frequently mention poor management and lack of training for staff, leading to inconsistent service and food quality.
- CBCesar BautistaNov 11, 20255.0This Chipotle has incredible service. The general manager, Emmanuel, made sure that my whole party was having an excellent meal. I see very few restaurants with this level of service. But as a chipotle enjoyer, I’ll be sure to come back to THIS one just for the service and the way the employees treat their customers.
- RSRandy SmithSep 4, 20251.0Horrible staff need to be fired and replaced. Lot of ego that isn’t needed. The food is nasty and old stale chips. The place stinks and isn’t clean. Don’t spend your money here.👎👎🤮
- AGAvin GoodwinAug 31, 20254.0This place is one of the better ones.
- ASAmanda SparksAug 28, 20251.0We’ve been to this location a few times now and it’s always the same. Our order is never complete, correct, or edible! And last night solidified we won’t be returning. Our bag was dripping with grease and when we opened the quesadilla, it was horrendous. It looked like they put way too much cheese and it was completely cold when we got it. Tried contacting chipotle and wasn’t able to get help with a refund or be able to voice my concerns.
- BABrody AverallAug 27, 20255.0I wanna give a huge shoutout to the crew who took care of me last night, Danny, Cam and Kyra all took care of us and do an excellent job at customer service. Even though they don’t have honey chicken anymore they were kind and considerate and so helpful.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Crown Valley offer?
Chipotle Mexican Grill offers a fast-casual customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 27750 Crown Valley Parkway?
The restaurant is open daily from 10:30 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order food online from Chipotle Crown Valley?
You can order online using their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill Crown Valley located?
It is located at 27750 Crown Valley Parkway, Mission Viejo, CA 92691, USA.
Is Chipotle Mexican Grill Crown Valley welcoming to the LGBTQ community?
Yes, Chipotle Crown Valley welcomes the LGBTQ community.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
What restaurants are nearby Chipotle Mexican Grill Crown Valley?
Nearby restaurants include JO JO Family Restaurant, Coco's Restaurant & Bakery, CAVA, The Habit Burger Grill, Rubio’s, Sana’s Pakistani Indian Cuisine, Slice Shabu, Sol Agave, and Buffalo Wild Wings.
Are there any coffee shops near Chipotle Mexican Grill Crown Valley where I can grab a drink before or after my meal?
Yes, Peet's Coffee and Starbucks are nearby coffee shops where you can enjoy a drink before or after dining at Chipotle.
What nearby amenities or entertainment venues can be visited around Chipotle Crown Valley?
Nearby you can find Ladera Ranch Sports Park for outdoor activities, Howie's Game Shack for arcade and entertainment, and several shopping centers like Union Market and Spirit Halloween for a variety of shopping experiences.