Service Quality
Many customers praised the friendly and attentive service from staff, highlighting specific servers who made their dining experience enjoyable.
Food Quality
While several reviews praised the deliciousness of certain dishes, there were also complaints about inconsistent food quality, particularly regarding pizza and pasta.
Atmosphere
The restaurant's ambiance received mixed feedback, with some appreciating the cozy and welcoming environment, while others noted it felt outdated or noisy.
Pricing
Customers expressed concerns about high prices for certain menu items, with some feeling that the value did not match the cost.
Loyalty and Consistency
Long-time customers noted a decline in food quality and service consistency since changes in ownership, leading to disappointment among some loyal patrons.