Dunkin'

4.1
708 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mission Hills, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10432 Sepulveda Blvd, Mission Hills, CA
91345, United States

Hours

Reviews

4.1
708 reviews
5 stars
397
4 stars
141
3 stars
74
2 stars
34
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, leading to frustration and dissatisfaction.

Product Quality

Several reviews mentioned issues with the freshness and quality of donuts and drinks, with complaints about small sizes and excessive ice.

Management Issues

Customers expressed concerns about unprofessional management and employee treatment, impacting overall service quality.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including pests and dirty tables.

Positive Experiences

Despite the negative feedback, there were mentions of friendly staff and good coffee, highlighting some positive interactions.
  • CO
    Cecille Omega
    Nov 16, 2025
    1.0
    I was super excited to get the cookie butter latte again and was disappointed with this location. I’ve had it before and I absolutely loved it but this location totally butchered the flavor. All it tasted like was super bitter coffee, that’s it. Not even a hint of sweetness, and no cookie butter flavor AT ALL. I’m super disappointed because it was $6 and tasted like a $4 iced coffee with nothing in it. There was only one person with me in the store when I came in so I would think they have the time to make it correctly 🙃 also when they gave the drinks, they didn’t give straws? The person in the store with me and I had to ask like 2 times for straws.
  • MV
    Mr Vee
    Nov 11, 2025
    5.0
    Great location, clean and well stocked. The employees are friendly and provid excellent customer service. Thank you guys!
  • AV
    Ashley Villalobos
    Oct 30, 2025
    1.0
    I came in wanting the spider Halloween donuts and was told they were out and would take 45 minutes to prepare. Okay I told them I would come back. I placed a pick up order for spider donuts HOURS in advance! Come in and again they don’t have the spider donuts! It would have been nice to get a call ahead of time if they weren’t going to make anymore or couldn’t fulfill my order. Wasted time and I come here often enough. Not anymore!
  • JJ
    JC
    Sep 7, 2025
    1.0
    Their regular donuts shrunk like almost same size as munchkins... like why would you make your donuts that snall and more expensive!!wth. I boycott Dunkin donuts. Fooling people. You pay more you get less now
  • MC
    Marsie Cordero
    Sep 4, 2025
    1.0
    Horrible customer service cashiers Sandra are not knowledgeable of menu. Very rude and the employees in the back are even worst. First time I’ve felt with such rude employees. The guy in the back does not belong in a place like this.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Mission Hills, CA?

Dunkin' in Mission Hills, CA is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.