Chipotle Mexican Grill

3.7
408 reviews
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About

Mexican Restaurant
Chipotle Mission Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10384 Sepulveda Blvd, Mission Hills, CA
91345, United States

Hours

Reviews

3.7
408 reviews
5 stars
195
4 stars
83
3 stars
32
2 stars
22
1 star
76

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about consistently small portion sizes, often feeling they received less than expected for the price.

Food Quality

Several reviews highlighted issues with food quality, including expired guacamole, undercooked rice, and tough meat.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and lack of attentiveness.

Cleanliness

Multiple reviews pointed out that the restaurant was often dirty, with unclean tables and food stations.

Availability of Items

Customers frequently noted that the location often ran out of key ingredients, impacting their ability to order what they wanted.
  • YK
    Yaovi Kpachavi
    Nov 7, 2025
    1.0
    To wife and my 3 years old went to your location on Sepulveda in Mission Hills and my wife did not know that you guys were having the dodgers buy one and get one free and the wait was about two hours and my wife asked the manager if she just get a kid casadilla without waiting for two hours because the kid started crying and saying she’s hungry and manager refused and sent my wife and my granddaughter out to get in line and my wife said we don’t want the promotion just regular sale and she said no , this is very sad that she does not have sympathy for a 3 years old child that is hungry and crying , my granddaughter loves go there at least twice a week , but today she left crying of being hungry not being able to eat because of cruelty of the manager, is this what chipotle stand for refusing to serve kids that are hungry because they want to make money first ,I am very disappointed to see kind of behavior at this location. What kind of people you have working for that don’t care humanity 🥵
  • DL
    Diana Leon
    Oct 28, 2025
    1.0
    I ordered a burrito bowl from Uber eats. I normally get it without rice and beans. My order came and I could not eat this bowl. There was barely any chicken and the guacamole was brown. I couldn't get a refund for this order. Im really disappointed since it was pretty expensive for this disgusting bowl. I had to remove the guacamole since it was brown and not edible.
  • AM
    Albert Marmol
    Oct 27, 2025
    3.0
    For the price that they charge they give you such a small amount. I don’t know if they’re trying to make more money by giving less food, but they really should think about that before they lose the clients that actually come to purchase their food.
  • JI
    Jennifer The Only One Trucking INC.
    Oct 5, 2025
    1.0
    Siempre atienden bien pero hoy compré comida alas 12:37 pedí salsas roja y verde me la negaron con muy mala actitud.
  • LO
    Luis Orocio
    Sep 29, 2025
    2.0
    Not happy at all. Literally walked in at 8:02 and paid by 8:23 and little to no options on Protien and no veggies. It says they are open until 11pm and I get not overcooking Protien so there is less to dispose of but that is 2.5 hrs of food to be sold. Not even an option if I wanted to wait for it to be cooked.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Mission Hills serve?

Chipotle Mexican Grill in Mission Hills serves customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Mission Hills?

Chipotle Mexican Grill in Mission Hills is open daily from 10:30 AM to 11:00 PM.