While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Mira Mesa,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers praised the grilled chicken for being tender and flavorful, but some reported issues with dryness and inconsistency in food quality.
Service Experience
While many reviews highlighted friendly and helpful staff, there were complaints about poor service, order mistakes, and long wait times.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained dining areas and bathrooms.
Pricing Concerns
Some customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not getting good value for their money.
Atmosphere
The ambiance was generally described as welcoming and pleasant, contributing positively to the dining experience.
DF
Delia Frijas
5 days ago
5.0
Fresh food and clean place. 👍
AH
Afrodita Hernandez
Sep 21, 2025
5.0
This place has impressed me. The food is incredible and the atmosphere is very good. I really enjoyed eating at this location. Everyone is also very kind and very patient. But the person I really want to thank was Samara. She really treated me well and helped me a lot. She is a great manager. She was very patient with me I loved it Of course, I will return again to continue trying new things on the menu.
JZ
J VL D ZP
Aug 8, 2025
5.0
This is my first time to eat in Pollo Loco. I came here at Pollo Loco Mira Mesa and my experience is great! Dyanna helped me to use my gift card. She's awesome! She's willing to help, knowledgable, excellent customer service. The ambiance is welcoming and the place is clean. I will come back here! Dyanna, you're the best! Thank you for your kind and excellent customer service. I appreciate your help. Kudos Pollo Loco Mira Mesa! Bless up!
AD
ARNEL DELEON
Aug 2, 2025
5.0
Been coming here for decades.
Quick service, delicious food and excellent location especially if you live or work near the area.
It's my go to spot for churros for my kids as dessert no matter what we had for lunch or dinner.
Download the app for promos and discounts.
MM
Med Med
Aug 1, 2025
1.0
Comida muy mal
Gente poco professionales
Sin aire acondicionado
Huele feo orrible
No recomiendo como trabajan esta gente
Gracias.
What are the regular opening hours of El Pollo Loco in Mira Mesa?
El Pollo Loco in Mira Mesa is open every day from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Mira Mesa?
El Pollo Loco is located at 8349 Mira Mesa Blvd, Mira Mesa, CA 92126, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to its customers.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa for payment.
How can I place an order online for El Pollo Loco in Mira Mesa?
You can place an order online through the El Pollo Loco app or via their order website at https://order.elpolloloco.com/menu/mira-mesa-blvd-camino-ruiz.
Does El Pollo Loco in Mira Mesa offer catering services?
Yes, this location provides catering services for your events.
Is there a drive-through service available at El Pollo Loco?
Yes, El Pollo Loco in Mira Mesa has a drive-through for convenient service.
Are there coffee shops nearby where I can grab a drink before or after visiting El Pollo Loco?
Yes, Better Buzz Coffee and 85C Bakery Cafe, both coffee shops and cafes, are located nearby for a tasty drink or snack before or after your meal.
Where can I refuel my car near El Pollo Loco in Mira Mesa?
You can find gas stations nearby such as Chevron and Shell for refueling your car conveniently while visiting El Pollo Loco.
Are there other dining options close to El Pollo Loco in Mira Mesa?
Yes, nearby dining options include SUBWAY (sandwich shop), Golden Island (Chinese dim sum), HomeTown Buffet (American), Papa John's Pizza, Tulum Seafood, and The Habit Burger Grill among others.