Dave & Buster's Milpitas - San Jose

4.1
6521 reviews

About

RestaurantArcadeBar
Welcome to Dave & Buster's in Milpitas CA, your premier spot for food, fun, and entertainment located at 940 Great Mall Dr.. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dave & Buster's Milpitas - San Jose
940 Great Mall Dr., Milpitas, CA
95035, United States

Hours

Reviews

4.1
6,521 reviews
5 stars
3,290
4 stars
1,636
3 stars
833
2 stars
319
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising attentive staff while others reported long wait times and unresponsive servers.

Game Functionality

Many customers expressed frustration over broken or malfunctioning arcade games, impacting their overall experience.

Food Quality

Food received mixed reviews, with some enjoying it while others found it subpar and not worth the price.

Atmosphere

The atmosphere was generally described as fun and lively, though some found it too noisy for comfort.

Management Response

Management was noted positively by several customers for their attentiveness and problem-solving, although some felt policies were poorly communicated.
  • ML
    Michelle Lagos
    5 days ago
    1.0
    I made dinner reservations for a birthday party of eight, only to be greeted with one of the worst business practices I’ve ever encountered. When we arrived, we were suddenly told there was a $10 cover charge per person because they were showing a fight on their TVs—something we were never informed of when booking. We explained that we weren’t there to watch the fight at all. We simply wanted to have dinner and play some games. It didn’t matter. They insisted on charging the cover anyway. We then asked if we could at least skip dinner and just play games since the TVs were in the dining area. Their response? We still had to pay the cover because we would “have to walk by the TV” to get to the game area. This logic is unbelievable. Charging people simply for walking past a television is absurd, and refusing to show any flexibility for a reservation made in advance is even worse. What should’ve been a fun birthday outing turned into a frustrating, disappointing experience. I will not be returning, and I’d strongly recommend others think twice before planning an event here. Terrible communication, terrible policy, and terrible customer service.
  • WW
    Wendis World
    Nov 15, 2025
    3.0
    Hubby LOVES the wings, but the nachos were kinda gross. Waitress didn't come around much. As for the games, so many were either powered off, or just not working. Human claw was $20 PER PLAY and the prizes were just left over inflatables from Halloween and summer. Tickets don't accumulate much at all and the prizes cost way too many tickets! Parents did NOT watch their kids. They were running around and screaming like banshees. Kids also will cut in line when your waiting for something and even if the parents are with them, they laugh and just let the kids cut in. Probably won't go back, at least to the restaurant. There was also an employee on break outside smoking a joint and had problems standing on his own, but he's allowed to work around kids?!
  • CS
    Cary Simmons
    Nov 10, 2025
    5.0
    Went on Sunday when the 49ers lost to the Rams. Other than the debacle of a game I had a fantastic time! We ordered ribs, nachos, fries and it was spectacular! Our sever, I think named Annalynn was so fantastic my wife and I had to talk to her manager plus give her an additional tip! The games are so modern, huge TV screens, we had a blast!
  • MA
    Manuel Arevalomonzon
    Nov 8, 2025
    5.0
    Manager Steven checked with us that we where okay and he felt us like we were in home and had the best experience and helped us a lot
  • PY
    Peter Yom
    Nov 3, 2025
    2.0
    Disappointed to leave this review as I’ve had better experiences at this location before. But yesterday I got seated in their dining room around 2pm with two hangry children. We were never once checked on by a server for 15 minutes so we left. They were too busy chatting with one another at a utensil station. At least take your break behind closed doors if thats why nobody but the bussing staff was working. We left without ordering.

Frequently Asked Questions About Dave & Buster's Milpitas - San Jose

What type of entertainment and dining experience does Dave & Buster's Milpitas offer?

Dave & Buster's Milpitas combines a restaurant, sports bar, and world-class arcade offering delicious chef-crafted meals, high-definition sports viewing, cutting-edge games, simulators, and virtual reality experiences all in one location.

What are the regular opening hours of Dave & Buster's Milpitas?

Dave & Buster's is open Monday to Thursday from 11:00 AM to midnight or 1:00 AM, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 9:30 AM to midnight.