Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
245 reviews
5 stars
130
4 stars
56
3 stars
27
2 stars
13
1 star
19
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the cheesesteaks and fries, while others reported bland, overcooked, or poorly prepared items.
Service
Service quality varied; some customers praised friendly and quick service, while others experienced rude staff and order mistakes.
Portion Sizes
Portion sizes received mixed feedback; some found them generous, while others felt they were small or not worth the price.
Cleanliness
General cleanliness of the restaurant was noted positively, with some customers appreciating the fresh ingredients and clean environment.
Value for Money
Customers expressed concerns about pricing, with some feeling it was high for fast food, while others found it reasonable for the quality.
- YYYuhei YNov 28, 20254.0Had a old school. Not bad
- JJjustas janciauskasSep 16, 20251.0Worst cheestake ever. Food was missing bellpepers, onions, mushrooms. Meat is so thin that i am barelly belief is a good beef. Taste like paper. Portion small. AVOID AT ALL COST
- ZKZeus KumarAug 21, 20251.0On August 13, I made a purchase at Charlay’s Cheese Steaks. Before placing my order, I confirmed with the cashier that I wanted a chicken cheesesteak with lettuce, bell pepper, mushroom, onion, and light mayonnaise. I also ordered six boneless wings, lemon pepper flavor, with a side of Buffalo sauce. When I received my order, the wings were overcooked and extremely hard to eat. My sandwich was missing the bell pepper, mushroom, and onion; it only contained lettuce, chicken, cheese, and an excessive amount of mayonnaise. On August 21, the owner, Sylvia, claimed that she reviewed the CCTV footage and confirmed that the cooks had included the requested toppings on the sandwich. However, the footage and screenshots she provided are of poor quality and blurry. Upon reviewing them, I do not see any evidence of the bell pepper, mushroom, or onion being added to the sandwich. This situation reflects a misrepresentation of my order and raises concerns about food quality and honesty in handling customer complaints.
- CCcravesinthebayJan 11, 20255.0Best sandwich
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at the Great Mall of the Bay Area?
Charleys Cheesesteaks is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as their delivery hours are closed every day.
Is there a drive-through option available at Charleys Cheesesteaks?
No, drive-through service is not available at this location; all drive-through hours are closed.
Can I pick up my order at Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not offer pickup service as their pickup hours are closed all week.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 604 Great Mall Drive, FC 4, Milpitas, CA 95035, United States, inside the Great Mall of the Bay Area.
How can I contact Charleys Cheesesteaks for more information?
You can reach them by phone at +1 408-942-6432 or visit their Facebook page at https://www.facebook.com/408890312844346.
What are some nearby dessert places to visit after dining at Charleys Cheesesteaks?
Nearby dessert spots include Devil & Angel Desserts and La Dolce Vita Gelato, perfect for a sweet treat after your meal.
Are there other dining options around Charleys Cheesesteaks in the Great Mall of the Bay Area?
Yes, nearby dining options include Sam's Kebab & Gyro, Great Khan's Mongolian BBQ, La Salsa Mexican Restaurant, Sarku Japanese Restaurant, Ruby Thai Kitchen, and the Dining Pavilion food court.
What entertainment options are close to Charleys Cheesesteaks?
Nearby entertainment includes the Great Mall AMC Theatre and LEGOLAND Discovery Center Bay Area, great places to enjoy before or after your meal.