Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude interactions and order mistakes.
Food Quality
Food quality was inconsistent, with some customers enjoying hot and fresh items, while others complained about cold, poorly prepared food.
Cleanliness
The restaurant was generally noted for its cleanliness, including well-maintained bathrooms.
Drive-Thru Issues
Several customers expressed frustration with long wait times and inefficiencies in the drive-thru service.
Mobile App Problems
Customers reported issues with the mobile app, including bugs and problems redeeming offers.
JK
Jay Kay
5 days ago
1.0
Stale fries
TF
Tyler Fuller-battles
Feb 17, 2026
4.0
Usually pretty good, though my cookies were missing from one of my orders, which is a pretty big thing to accidentally overlook.
HA
Holly Augustine
Feb 13, 2026
5.0
McDonald’s serves the same food no matter the location. It all tastes the same, which is why you go there.
LD
Louis D
Feb 4, 2026
5.0
Honestly, the nicest staff, very polite watch out Chick-fil-A 👀
CJ
Christopher Jing
Jan 31, 2026
5.0
How McDonald’s is supposed to be. 24/7 lobby. Fresh hot crispy food. 10/10 service.