Chipotle Millbrae is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers expressed dissatisfaction with the small portion sizes of food, particularly meat, leading to disappointment and frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms, contributing to a negative dining experience.
Order Accuracy
There were frequent complaints about incorrect orders and delays, especially with online orders, indicating a lack of operational efficiency.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and flavor, suggesting inconsistency in food preparation.
MY
Marvin Yip
3 days ago
1.0
I am a frequent chipolte customer and this is the worst experience I had in this restaurant chain. My family ordered the meal for me and as soon as I opened the bowl, there was hardly any meat in the bowl. I brought it back to let the staff know, the person served the meat section said "no" to me multiple times to address the meat portion issue. This is the least amount of meat I've seen in any chipolte restaurant. I ended up told the server to refund my money. I have not had issue like this with other chipoltes and sometimes the portion can be on the small side.
I also saw a dad and his son stormed out of the restaurant without purchasing after waiting for 10 mins in line because of the portion size for rice. I didn't pay attention at first but after what I experienced, it made sense to me now. This is my last time coming to this location.
LG
L Gressett
Jan 3, 2026
4.0
Large portion of food, good tasting with fountain drinks free refills, inside and outside small seating areas.
LT
Long “LT DRIVING SCHOOL LLT” Truong
Dec 24, 2025
4.0
It's the Chipotle way now, you get less meat; the portions are less and the price are higher.
TT
Tobiah
Dec 9, 2025
5.0
Came in and ordered while a promotional event was apparently occurring. The server was very helpful, and kindly informed me about the promotion and was flexible with ensuring my order was exactly what I wanted. Best chipotle I've been to in the Bay Area!
TL
Tommy Lee
Dec 1, 2025
4.0
A little chilly inside this Chipotle because it doesn’t get a lot of sunlight. I wish they’d turn the thermostat up a little bit.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Millbrae?
Chipotle Mexican Grill in Millbrae is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Millbrae?
Chipotle Mexican Grill is located at 135 S El Camino Real, Millbrae, CA 94030.
Does Chipotle Mexican Grill in Millbrae offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Millbrae?
You can order online through their website at https://order.chipotle.com/ or via their app available at https://apps.apple.com/us/app/chipotle/id327228455.
What types of food does Chipotle Mexican Grill in Millbrae serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
Does Chipotle Millbrae have any loyalty or rewards programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Millbrae team committed to sustainable and humane sourcing?
Yes, Chipotle follows "Food with Integrity" principles that prioritize sourcing from farms practicing humane and sustainable methods.
What nearby places can I visit around Chipotle Millbrae?
Nearby places include The Habit Burger Grill for burgers, Caffé Roma for coffee, Walgreens for pharmacy needs, and Nothing Bundt Cakes for desserts.
Are there any banks close to Chipotle Mexican Grill in Millbrae?
Yes, First Republic Bank and Union Bank are nearby, making it convenient for your banking needs before or after your meal.
What local services are near Chipotle Millbrae that customers might find useful?
Customers can access services like Quest Diagnostics for lab testing, Arthur Murray Dance Studio for dance lessons, and KeyMe Locksmiths for key and lock services nearby.