McDonald's

3.6
1773 reviews
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Business Details

600 Redwood Hwy, Mill Valley, CA
94941, United States
(415) 383-0184
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
600 Redwood Hwy, Mill Valley, CA
94941, United States

Hours

Reviews

3.6
1,773 reviews
5 stars
639
4 stars
403
3 stars
341
2 stars
152
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Food Quality

Several customers reported issues with food freshness and preparation, including cold coffee and undercooked fries.

Cleanliness

Mixed feedback on cleanliness; some noted dirty tables and trash, while others mentioned a clean environment.

Customer Experience

Many customers expressed frustration over the need for receipts to access restrooms and poor handling of mobile orders.
  • RN
    Robinson Navarro
    5 days ago
    3.0
    It's McDonald's. Food ok as good as McDonald's can be. Staff was quick serving the food but a few smiles. Impressively clean restaurant and restrooms.
  • SZ
    Saifullah Zafari
    Jan 1, 2026
    1.0
    Service is very slow
  • ML
    mia looez
    Dec 22, 2025
    1.0
    I went on monday december 22 around 8pm they got my order wrong so i pulled up to the drive through window again and no one opened the drive through window even tho multiple employees passed by and saw me there waiting , when they realized i wasn’t going to leave until they helped me they opened the window then attended me with attitude.i’ve actually never had to deal with such rude employees. it’s mcdonalds i obv don’t expect the best but at least be nice and respectful to your customers i see a lot of bad reviews on these employees attitude and clearly nothing has been done to fix this issue.
  • PA
    Pablo Alcaraz
    Dec 19, 2025
    1.0
    Bad experience. The cashier was rude. Bad education. Bad service. Dirty tables with grease and oil. I don't understand. Did they lose their sense of smell!? I will skip this one. Never again 🤢
  • TS
    Tara Sudol
    Dec 16, 2025
    1.0
    Last month, I dealt with Alicia, the manager, and it was appalling. I haven't forgotten about the experience and feel like something must be said. She flat‑out refused to let my five‑year‑old autistic son use the bathroom, even as he was crying and doing the pee‑pee dance in front of her!!! I explained that we had already purchased a Happy Meal and a large Gatorade—which was exactly why he needed the toilet. She didn’t care. Instead, she demanded a receipt and dismissed us. Another customer had to step in and give me their receipt. Shame on her. No compassion, no professionalism.
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Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 600 Redwood Hwy, Mill Valley?

The store is open Monday through Sunday from 5:00 AM to 10:00 PM, with extended hours on Thursday and Friday until 11:00 PM, and open 24 hours on Saturday.

What are the drive-through hours at this McDonald's location?

Drive-through is open Monday through Thursday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.