Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Merced. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.9
628 reviews
5 stars
197
4 stars
87
3 stars
56
2 stars
54
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Food Quality
Many customers reported inconsistent food quality, with complaints about cold, bland, or improperly cooked wings and fries.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including fly infestations and dirty tables.
Order Accuracy
Frequent issues with incorrect or incomplete orders were noted, leading to customer frustration.
- MSMeliss SilvDec 29, 20251.0Horrible customer service
- AHAllison H.Dec 28, 20251.0All of our order was wrong/missing, 70$+ worth of food. Had to drive all the way back from work to wingstop to get it corrected after we were put on hold for 10 plus mins. Went back to get it remade but the worker insisted everything was right & refused to remake anything or give us at least what we were missing, even though they shorted us a WHOLE BAG OF FOOD, had no seasoning on the fries, gave us drinks not filled to the top or even with ice, & again, a lot of the order was missing. The worker was incompetent & basically told us to leave & insisted everything was right even though we were visibly missing items. Terrible customer service, not professional whatsoever. When we asked for the manager’s name or to speak to one they refused to give us a name. Do not go to this joke of a restaurant. They don’t care that you’re spending nearly $100 for food. You’ll have way better luck at the atwater one.
- ETErnie TrevinoDec 11, 20251.0On my birthday I went there for my first time, with family ordered,4 different flavors of wings, there was no taste , just bland, couldn’t believe this, thought this place was supposed to be bomb! Well it sucked!
- SGStrella GutierrezDec 5, 20251.0I would like a refund due to the lack incompetence. I ordered the game tile or game day bundle and my wings sucked. No flavor in the lemon pepper or even any pepper on it just tasted butter. I asked for well done and my wings came soft as hell damn near like rubber I couldn’t even eat it. I did not recover my dips either and that’s kinda the only thing that makes the chicken bearable. I got delivery through the app. I called the store like 4 times back to back and kept getting put on hold and then hung up on at one point. I just want me $58 dollars back this place is not worth spending ur hard earned money.
- BKBaljinder KaurDec 3, 20251.0The wings were super disappointing. They came out lukewarm, soggy, and barely had any seasoning. Definitely not worth the price,The service was really slow. We waited more than 30 minutes just to place our order, and the server never checked in. It felt like we were forgotten.”
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Merced?
Wingstop Merced is open daily from 10:30 AM to 1:00 AM, except Sundays when it opens at 9:00 AM.
Can I order Wingstop Merced online for delivery or pickup?
Yes, you can order online for both carryout and delivery through their official menu link and mobile apps.
Does Wingstop Merced offer drive-through service?
No, Wingstop Merced does not have a drive-through; this service is closed all days.
What types of wings and flavors are available at Wingstop Merced?
Wingstop Merced offers classic, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What payment methods are accepted at Wingstop Merced?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is there a mobile app for ordering at Wingstop Merced?
Yes, Wingstop has official apps available on both Apple App Store and Google Play for easy ordering.
What pickup and delivery options does Wingstop Merced provide?
They provide in-store pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby places can I visit before or after eating at Wingstop Merced?
Nearby you can visit Promenade Center for shopping, Lucky Lotus Bar for drinks, or Frozen World for ice cream.
Are there other dining options close to Wingstop Merced?
Yes, nearby dining includes Thai Cuisine II, Agaves Mexican Grill, Strings Italian Cafe, and Teriyaki Don.
Can nearby services help me during my visit to Wingstop Merced?
Yes, you can visit Cricket Wireless or Sprint Store by Wireless Lifestyle for mobile needs, or visit Mechanics Bank and Rabobank for banking close by.