McDonald's

3.5
250 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
3140 Campus Parkway, Merced, CA
95340, United States

Hours

Reviews

3.5
250 reviews
5 stars
112
4 stars
38
3 stars
27
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning unhelpful staff and long wait times.

Food Quality

There were numerous complaints about food quality, including cold and poorly prepared items, as well as incorrect orders.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, with some customers noting dirty tables and overflowing trash.

Ordering Experience

Customers expressed frustration with the kiosk ordering system, citing confusion and lack of human interaction.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food freshness and service.
  • JM
    Juan Montoya
    Oct 25, 2025
    1.0
    Completely ignored as a customer they won't help you on counter this bs kiosk are making them even more lazier than b4 total bs over 20min wait
  • TC
    Trina C
    Oct 10, 2025
    1.0
    No changing table in restroom. Clearly this franchisee doesn't care about their customers. The employees don't know the code to the restroom. They have to push a button on a remote that wasn't working. When we finally got into the restroom there wasn't a changing table. This is unacceptable.
  • RK
    Robert Koncewicz
    Oct 9, 2025
    2.0
    Nothing to brag about. Getting closer to dealing with robots. Overpriced, food quality has gone downhill over the years, hear alot of complaining from young staff making the food. Awful lot of complaining for whst they get paid.
  • ZZ
    zkvrys
    Aug 30, 2025
    5.0
    I ordered mobile and had to wait a little while, but from my experience working in the fast-food industry I could understand. Also best McChicken I've ever had to whoever was working night shift on Friday, Aug 29th (crispy n fresh!). I usually go to the location on Olive, but their McChickens are often dry or flavorless.
  • JC
    Jack Castillo
    Aug 19, 2025
    5.0
    Very professional people treated me well

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

McDonald's in Merced is open daily from 5:00 AM to 11:00 PM for regular dining.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, drive-thru service is available daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.