Pizza Hut

Reviews

• MA

  Michael Allison

  Sep 24, 2025
  5.0
  I actually went to the McDonald’s next door but my daughter wanted pizza so “the hut” came through
• AH

  Andrew Herrera

  Sep 10, 2025
  1.0
  They charged me a total of 3 different times, the first time I did for delivery, once it took over 45 for the food to finish “preparing” I called and asked and they had said that no drivers had been able to pick it up and the food had been sitting for 20 minutes. I asked that if I were to go to pick up the food would I be refunded for the driver tip and delivery fees and she said no, I would need to cancel the order and place a new one. I asked how I could do it and she said she could not cancel it on her end, that I would have to cancel it on the website/app. After trying to do that for 10 minutes i found online that the only way to cancel a online order is by calling the store you ordered it from and ask them to cancel it on their end. So I call back and the same girl picks up and I explain to her that I couldn’t cancel it on my end that it would have to be through her and she said “okay I will cancel it right now” and then hung up. It was seriously rude and disrespectful. So I placed the order again for carry out and after arriving they procede to tell me that the order had complications and they had to charge me again for the order, so for a third time I paid. Getting how the breadsticks were stale and cold and so was the flatbread pizza. Honestly I wouldn’t be surprised if they gave me the food from my previous order over 1 hour and 20 minutes ago. Terrible store and employee that helped me out. I seriously hope they learn from this. 1/5 stars.
• DR

  Danny Reynoso

  Sep 5, 2025
  5.0
  They deliver in my area now great service, fast delivery online. I miss how nice and soft and good is the bread of the Pizza. The crust of the bread brings up memories thanks 😊 kids are happy 👍
• AP

  amber pettway

  Jul 22, 2025
  1.0
  I placed an online order at 11:09 AM with a scheduled pickup time of 11:24 AM. I arrived around 11:35 AM understanding it might be a bit busy, so I was patient. However, my order wasn’t ready until 12:10 PM — nearly an hour after placing it. When I brought the pizzas to the car, I noticed that 3 out of 4 pizzas had no cheese or toppings. I returned to the store to address the issue, and the staff member Brianna, who had packed the order, responded with, “Oh well, do you want to cancel your order?” There was no apology or acknowledgment of the mistake. When I asked for the correct order, she told me it would be another 20 minutes maybe, or I could cancel. While I completely understand that things can get hectic during busy times, basic quality checks and professionalism go a long way. If the food had been prepared correctly the first time, it would have saved both the staff and myself valuable time. Unfortunately, the lack of accountability and poor customer service made this a very disappointing experience.
• AH

  Amy H

  Jul 11, 2025
  5.0
  Pizza was made well. Nice people work at this location

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